Dealer Logistics Coach

POSITION DESCRIPTION
Do you want to be part of contributing to that the Volvo Trucks out on the roads continuously keep moving groceries to our stores and that Volvo busses can continuously move kids to school every day without down time? Do you want to be part of the fantastic journey where we explore new technologies and solutions with the aim for customer success through world class uptime in a sustainable way?
If yes, then this is the job for you! There is now an opportunity to join the Dealer Inventory Management (DIM) Gent & EU team as a Dealer Logistics Coach.
Taking on this position you will be working in a highly skilled team that is responsible for the DIM performance for around 900 Volvo Trucks and Volvo Penta dealers. All with the focus to secure uptime for Volvo Truck and Volvo Penta product owners through securing spare parts availability at dealers in most cost-effective way. You will do this by work close to the Volvo Trucks and/or Volvo Penta sales organizations, setting and following joint plans to secure our dealers run the Volvo Group inventory management concepts in the best way. Your work will be carried out in a global environment as the team’s area of responsibility is stretching from northern Norway down to the Middle East.

What could your day look like?
Well, we can promise you that not every day will be the same as the one before. You will be the main contact for the dealer and sales organization when it comes to the inventory management and logistics process at the dealer. For example you will work closely with monitoring, analyze and coach/support your markets and dealers to reach excellent inventory management performance (availability of spare parts at dealer, Dealer stock Turnover rate, Healthy stock ratio, Order classes usage,…). Whenever and wherever (Dealer, sales organization and internally) the knowledge of the dealer inventory management concept needs to be raised, you will be the one managing this. If we are starting up new Volvo Trucks and/or Volvo Penta centers, you will be the one driving and coaching the dealer in how to run the concept to get best effect from it. In the end your mission is all about secure wanted dealer concept usage on the Volvo Group DIM concept. Apart from all of these exciting tasks we will also need you on our continuous improvement journey by exploring new technologies to design tomorrow’s supply chain. And of course, you will contribute to an excellent working climate and culture in alignment with our Volvo Group values.

WHO ARE YOU?
Now you know a little bit about us. We would also like to describe who we think that you are, our new colleague. Since we don’t know you yet, we probably won’t have everything right, but when we imagine you, we believe that you take on any challenge with a positive mindset. You utilize your analytical skills translating data into stories identifying problems and/or opportunities and solutions. In addition to this we believe you possess coaching and influencing capabilities as well as the ability to create trustful relations in a cultural and geographical diverse environment. You are a skilled communicator with professional skills in English,. If you also speak German that would great for this role. On top of that, we also imagine that you are passionate about trying new things and are always looking to expand your knowledge. We don’t think that you are an expert in all the technical aspects of the job we do, but you have the real will and mindset to explore, learn and develop.
Some examples of areas where we want you to either already have some experience or feel strong curiosity for are BI-tools (we mainly use Qlikview and Power BI) and Coding (we mainly use Python, and SQL)

ARE WE A PERFECT MATCH?
So, what do you say? Are you our next Dealer Logistics Coach? If so, we want you to be part of our team! We can’t promise you an effortless job, but we can promise you some skilled colleagues and some truly exciting challenges. You will work in a global environment that provides you with development opportunities, both professionally and personally. We want you to prosper and be happy, because when you succeed, we succeed. We are eager to learn from you and you will get fantastic opportunities to learn and develop with us. So, if this position has caught your interest and it is actual you we have described above, then we are hoping to hear from you!

THIS IS US, YOUR NEW COLLEAGUES
Service Market Logistics is part of Group Trucks Operations (GTO). We have 5300 employees on more than 60 locations world-wide. Our job is to design, handle and optimize the supply chain for all Volvo Group brands and for selected customers within the automotive industry.
We develop, manage and optimize service parts availability and distribution securing customer uptime. Through our excellent operations, we provide world class services focusing on delivery precision, quality, continuous improvement, cost efficiency and synergies delivering value all the way to our customers. We are embracing and working with new technologies and innovations enabling us to take Service Market Logistics to the next level for our customers. We believe in acting with environmental care at heart and sustainability as part of our corporate social responsibility.

At Service Market Logistics we are actively working to establish groupings that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc. We find that well balanced working groups increases group dynamics, creativity and new approaches to solutions.