Dealer Management System Specialist

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity.

Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm."

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 
Are you customer focused person, interested in securing the needs of Volvo Dealer Management System (DMS) - both current and future? Do you like to work in close collaboration and communicate frequently with sales areas and markets? Interested in monitoring future trends in this area? Then, please continue to read, as we would love to get in contact with you!
As DMS Specialist, you will belong to Workshop Development. You will be working with one of the central systems at Volvo, used in 40 countries in Europe, International and Latin America. 1 200 workshops and more than 16 000 users processing 7 million orders yearly. We are now looking for a new colleague for our highly engaged team.
Areas of responsibility:
* Support and coach the market in optimal usage of Volvo DMS
* Collect and consolidate ideas and demands how to further work more efficient, process/way of working as well as application changes
* Facilitate meetings for market responsible to strengthen co-operation between them, including promoting knowledge sharing and benchmarking
* Participate in test of new development, enhancement, interface, bug fixes
* Secure and develop training material and programs 
* Train and support new market responsible.
* Support market responsible with performing classroom or online training for dealers
* Participate in dealer meetings facilitated by market responsible

Qualifications:
* Analytical and constructive mindset combined with a high level of self-motivation
* Customer Focus 
* Good networking skills 
* Good communication and presentation skills 
* Fluent in English, verbally and in writing
* Experience of truck business within Aftermarket
* Experience from DMS or similar retail system covering resource planning, securing parts and invoicing. 

Preferred location: Sweden
Curious and want to know more? Contact us!
Hiring Manager: Stefan Boy, +46 31 3223882
HRBP: Magnus Bengtsson, +46 73 9026285
Last application date: September 18, 2024
We value your data privacy and therefore do not accept applications via mail. 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.