Delivery Manager

At Tink, we’re creating the foundations that a new world of finance will be built on. By constantly challenging ourselves to go further and do better, we’re developing the ground-breaking services that businesses will use, to revolutionise the way millions of people manage their money. The world of financial services is changing fast, and we want to be at the forefront of it.



Tink in Europe

2021 is going to be pivotal for Tink - all of the ingredients are there for this to be a remarkable year for us. As a result of continued hyper growth we are now looking to recruit Delivery Managers to our team.

Tink has raised over €250 million in venture capital and in the past 24 months we have grown from 150 to over 400 people. During 2020 we have made three strategic acquisitions which significantly strengthen our presence on the European market (Eurobits in Spain, OpenWrks Aggregation platform in the UK and Instantor in Sweden). Our partners include NatWest, BNP Paribas Fortis, ABN Amro, Klarna, SEB and PayPal. Through our technology, we power the world of finance.



A day in the life as a Delivery Manager at Tink

As a Delivery Manager, you will be leading new implementations and projects for our most important customers. The projects we run have the aim of unlocking new business value for our customers and the use cases are built on top of Tink’s product portfolio. Since you will be in a customer-facing role, you will also be able to impact Tink’s overall delivery roadmap together with our developers and product owners in our Stockholm office. They will rely on you to source insights from our customers into our organisation.

Your day-to-day activities will include meeting with large corporate banks, as well as fintech unicorns and startups, to help them understand how they can integrate the Tink platform into their organisation in order to drive innovation and create real business value.

You will also be working closely with Tink’s commercial team, that means the regional Account Managers and our Product Commercial Owners as well as Sales Engineers. This role will be reporting to the Head of Delivery.



Responsibilities

- You will be leading our customer implementation projects end to end and be the outspoken driver for these
- Day to day collaboration with external stakeholders. You will be responsible for educating large financial institutions, as well as fintech startups, on how Tink can create value for them.
- Work closely with the client and the various Tink teams to guarantee a high quality project delivery
- Understand what makes the customer successful. By understanding the use case of the client you guide them in the critical phase towards a successful implementation
- Impact Tink’s overall delivery roadmap together with our product owners at HQ in Stockholm and include local knowledge in the development process.
- Source insights from our customers into our organisation.


Requirements

- 4/5+ years work experience from consulting, and/or a hands on project management role in dynamic tech focused company
- M.Sc/B.Sc. in business, finance, engineering or another relevant field
- Experience from a technical role with technical understanding of APIs, SDKs
- Work experience from a position with significant B2B customer interaction, preferably with a customizable and evolving product which require deep understanding of the customer needs
- Project management experience from digital product development projects
- Native/fluency in English


What we look for

- Genuine interest in new tech, open finance or product background within payments/banking space
- Strong communication skills and an ability to convey complex topics in a clear and structured way. You can navigate conversations on business strategy as well as detailed discussions of product capabilities
- Great interest in and understanding of technology, and how it can be applied to create value
- Strong inner drive and curious to learn new things
- Great attention to detail
- Entrepreneurial self-starter with the ability to prioritize and get things done
- A team player driven by creating value for others - customers and colleagues


What we offer

- International and highly dynamic workplace where initiatives are highly appreciated and the sky is not a limit
- Possibility to work at the forefront with an innovative product, with high demand from the market and a strong brand
- Steep learning-curve, to both thought-leading products and tech
- Being a vital part in ensuring the success of Tink
- Tailor-made onboarding program
- Warrant program


Life at Tink

In an environment that’s filled with skilled and creative colleagues, and a culture that encourages people to make their ideas happen, you can have an impact like nowhere else. We all help each other to build new skills and best practices through the diversity of our backgrounds and opinions - while having a lot of fun in the process. Do you want to be part of our story and join one of the leading fintechs in Europe?