Demand & Export Coordinator

Demand and Export Coordinator
As a DEX Coordinator you play a key role in the interface between our factories/suppliers and sales companies/distributors. The DEX Coordinator’s overall responsibility is to work for an excellent product availability and customer satisfaction globally. More specifically the DEX Coordinator is responsible for that the order process is followed by SCM and Sales, both internally and externally, with discipline/excellence. One of the key tasks is also to perform clearance procedures when exporting goods outside the EU with all different regulations connected to those processes. While working as a DEX Coordinator you will get good understanding of how Husqvarna is operating, and you will get a great understanding of how our supply chains is set up. The work is mainly performed independently but you will be a part of a collaborative team that works close together.
Areas of responsibility
Orders processed efficiently, correctly and on time and that international shipments are planned and coordinated. 
Coordinate and respond to questions from Sales/Customers to make sure they are provided with information, from all parts of the organization, helping them becoming successful. 
Relationships with sales companies and distributors globally making sure that their changing business requirements are identified and are being met. 
Coordinate and monitor deliveries making sure that sales companies and distributors are provided with relevant delivery information. 
Extract and develop customer reports such as open order reports. 
Handle customer claims and goods returns. 
Coordinate and issue transportation documentation and export goods according to customs rules and regulation. 
Educate and support Sales in the forecasting & order process and the IT tools used for planning.
Support our work with continuous improvements.

This position is offers great career opportunities within the company for the right person. It is important that you are driven and take ownership in line with our Key Behaviors; Seek customers point of view in all meetings and decisions, Demonstrate collaboration by giving and seeking support, Maintain focus & Simplicity.
Qualifications
Need to have:
We require someone who has a university degree in logistics or work experience from similar area.
English and Swedish fluently in both writing and speaking
High level of competence in Microsoft Office and a strong understanding of IT systems and applications.

Nice to have skills:
Experience in a sales or customer support environment or something similar.
Knowledge of commercial trading terms and Incoterms
Knowledge of SE VAT ACT and exporting.
Previous experience in liaising with freight forwarding companies.
General knowledge of international customs codes [HS].

As a person you should be target oriented and used to taking initiatives and decisions. You should also be analytical, structured and thorough. Being service minded and flexible is natural for you. The work includes creating long-term relationships and co-operation with customers and colleagues within Husqvarna Group. You like to work at a fast pace both with standardized task, problem solving and continuous improvements.
Location
The location for the position is Huskvarna, but you will interact with people from all over the world. Husqvarna is also flexible and there will be opportunities to work from home, even though it is essential that you could work in the office on a frequent basis.
The application
Please submit your application including CV and personal letter as soon as possible. In this process we apply an ongoing selection. We do not accept applications via e-mail due to GDPR regulations.
For more information about the position please contact hiring manager Vanja Nilsson vanja.nilsson@husqvarangroup.com, for information about the recruitment process please contact Talent Acquisition Partner Kristin Sundlo at kristin.sundlo@huqvarnagroup.com