Demand & Export Coordinator

As a Demand and Export Coordinator you play a key role in the interface between our factories/suppliers and sales companies/distributors. The Demand and Export Coordinator’s overall responsibility is to secure excellent product availability and customer satisfaction globally. More specifically the Demand and Export Coordinator is responsible for the order and forecast process is followed by SCM and Sales, both internally and externally, with discipline/excellence. One of the key tasks is also to perform clearance procedures when exporting goods outside the EU with all the different regulations connected to those processes.
While working as a Demand and Export Coordinator you will get a good understanding of how Husqvarna is operating, and you will get a great understanding of how our supply chain is set up. The work is performed independently but you will be a part of a collaborative team that works close together.
Areas of responsibility:
Orders to be processed efficiently, correctly and on time and that international shipments are planned and coordinated
Coordinate and respond to questions from Sales/Customers to make sure they are provided with correct and reliable information
Building relationships with sales companies and distributors globally making sure that their changing business requirements are identified and are being met
Coordinate and monitor deliveries making sure that sales companies and distributors are provided with relevant delivery information
Extract and develop customer reports such as open order reports
Handle claims and returns from Customers and follow up on this to make continuous improvements together with our organization.
Prepare transportation documentation and export goods according to customs rules and regulations
Support Sales with training in processes, forecasting and IT tools used for demand planning
Work with continuous improvements

To this position we are welcoming both newly graduated candidates and applicants with a more senior profile. The position offers great career opportunities for the right person. We see that you are driven, take ownership and that you live our Key Behavior’s;
Seek customers point of view in all meetings and decisions
Demonstrate collaboration by giving
Seeking support and maintain focus & Simplicity

About you:
To suit in the position you have:
University degree in logistics or work experience from a similar area.
English and Swedish fluently in both writing and speaking
High level of competence in Microsoft Office and a strong understanding of IT systems and applications.

Meritorious:
Experience in a sales or customer support environment or similar.
Experience from working with quality and claims processes
Knowledge of commercial trading terms and Incoterms
Knowledge of SE VAT ACT and exporting.
Previous experience in liaising with freight forwarding companies.
General knowledge of international customs codes [HS].

As a person we see that you are focused, target oriented and used to taking initiatives and decisions. You are at your best when you also get the opportunity to be analytical, structured, and thorough. Being service-minded and flexible is natural for you. You love to create long-term relationships and co-operate with customers and colleagues within Husqvarna Group. You are also a person who likes to work fast paces with standardized tasks, problem solving and continuous improvements.
Location
The location for the position is Huskvarna, but you will interact with people from all over the world.  Husqvarna offers a hybrid working model and there is opportunities to work from home a few days per week. Weekly office attendance is essential.
The application
Please send your application in the form of a CV plus personal letter. Applications will be screened continuously and this recruitment will be closed as soon as we find the right candidate. 
For more information about the position please contact Vanja Nilsson vanja.nilsson@husqvarnagroup.com. For more information about the recruitment process please contact Talent Acquisition Partner Josephine Tjernlund Josephine.tjernlund@husqvarnagroup.com
Due to the current summer vacation period, responses may be delayed. Feedback and interviews are expected to proceed in August. Thank you for your patience and have a wonderful summer! 
Husqvarna Group is the world’s largest producer of outdoor power products including robotic lawn mowers, garden tractors, chainsaws and trimmers. The Group is also the European leader in consumer watering products and one of the world leaders in cutting equipment and diamond tools for the construction and stone industries. The Group’s products and solutions are sold via dealers and retailers to both consumers and professional users in more than 100 countries. The head office is located in Stockholm, Sweden, and the share is listed on NASDAQ OMX Stockholm Exchange