Deployment Specialist

Why we will love you
Would you like to be part of something exciting where you will be able to impact the deployment delivery of assignments within deployment function in the high-performing Commercial Operations & Development department?
You are inspired by the IKEA vision, and motivated to live and share the IKEA culture and values and are
motivated by solving customer and co-worker problems and barriers as a means of improving the business.
You are striving to continuously learn and develop new knowledge and skills to benefit IKEA and for personal growth and find it highly motivating to collaborate with and learn from markets, as well curious about outside perspectives to always stay close to reality. Furthermore, you appreciate the mix of tactical and operational thinking, and comfortable working with detail.
Your knowledge and experience from project implementation in the Commercial area on operational and/or tactical level, with particular focus on Selling and Customer, have given you a good understanding of interacting with various business partners especially in matrix relationships and of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
More specifically, to be successful in this role, you have:
• Good knowledge of change management and leading in the unknown
• Excellent knowledge of the customer and co-worker needs, demands and expectations on the markets
• Solid understanding of the relevant solutions of focus areas and relationship to connected systems
• Experience from development and improvements of ways of working
• Influence through interdependent leadership
• Good understanding of cultural differences and importance of equality, diversity & Inclusion the value diversity brings to strengthening our brand and ability to deliver
At IKEA, you’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Our different views, backgrounds, and personalities make us better understand our customers, give us more fun at work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.
Your responsibilities
As the Deployment Specialist, you will be responsible to manage the launch and rollout schedule for countries, highlighting potential constraints or risks, through collaboration with country organisation. You will also be the one responsible for launches of new functionalities, and for leading the Commercial Operations & Development deliveries towards the countries, working with Digital Unit and the Implementation Management network in the countries. All this to ensure effective communication, engagement, and preparation for a successful delivery, leading to a positive customer experience as the final objective.
In this role you will actively cooperate with key partners on group and country level while representing Commercial Operations & Development in related forums and decision bodies. You will be responsible to support and facilitate the country subject matter expert network enabling sharing of best practices and collaboration.
More in detail you will:
• Contribute to ensure the country solution and the Fulfilment Project Implementation manager networks are well maintained and support Commercial Operations & Development Manager with continual improvement to raise the quality and delivery effectiveness
• Support, with inputs and expertise, based on capacity and priority needs, to other core deliveries within the responsibility of Commercial Operations & Development
• Responsible to provide support and guidance to the respective country function on related and assigned topics and to secure an inspiring and motivating environment
The role is based in Hubhult, Malmö and you will report to the Business Support Manager.