Deployment Specialist IKEA Expansion, Core Business Franchise

You see things a little differently. So do we.

We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us. Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are enabling the future success of IKEA by offering an omnichannel IKEA Concept which is attractive, competitive and profitable, implemented and followed-up together with all IKEA trademark users.

In IKEA Expansion, we:
Lead one way of expanding to capture the potential in all existing and new IKEA markets;
Provide a menu of digital and physical IKEA Customer Meeting Points;
Secure strong and mutually respected franchisee relations.
We offer an open working environment where everyone feels comfortable to experiment, try new ways and dare to ask: “What if…?” And we offer possibilities for you to develop yourself and your career globally. Read more about us at franchisor.IKEA.com. Find IKEA jobs here.

About you

We are looking for an experienced, motivated and positive team player who is passionate about creating value in an omnichannel environment. We believe you have relevant retail experience in the area of retail sales operations and familiar with the business processes within this function and how they can be enabled by technology. You have in depth understanding of the product functionality and user reality and have a holistic view across different technology domains.

Ideally you have a IKEA working experience with a passion for deploying digital sales products such as sales order or mobile sales. Experience from working with a standard software, especially Microsoft Dynamics Business Central would be an advantage. You also have an awareness of internal and external business and technology trends that will impact the business environment.

You have strong organisational skills with excellent verbal and written communication and stakeholder management skills with the ability to build relations with people across the different organisation levels and cultural backgrounds. You are also energetic, driven and committed to deliver business results in a high paced environment. And, you are passionate about enabling ‘a better everyday life’ through technology and digital innovation.

About us

Our vision, to create a better everyday life for the many people, influences everything we do. It’s a vision that lives in the everyday efforts of all co-workers, all over the world. 

Fulfilling the IKEA vision requires a strong, efficient and sustainable business setup. That's why it's built on a franchise system. The IKEA Franchisor, Inter IKEA Systems B.V.,  is the worldwide owner of the IKEA Concept, and has the responsibility to ensure that the IKEA Concept stays attractive and competitive while enabling growth and a profitable business for IKEA franchisees.

Retail Operation Solutions & Support is an integral part of Core Business Franchise and consists of a team of people with passion for retail and competence in business and technology. We provide IKEA retailers with a set of digital products and services that are integrated to IKEA value chain and supporting the omnichannel IKEA Concept. We call this the Retail Package and it covers key capabilities for retail operations.

Take time to explore the IKEA Franchise system here, and read more about us here.

About the role

As a Deployment Specialist in Sales & Range, you will be responsible to define, develop, maintain and deliver retail sales, services and digital omnichannel e-commerce related deployment activities towards the retailers.  You will need to secure that digital products and features within the IKEA Retail Package are released following pre-defined principles, requirements and guidelines.

You are responsible for creating, documenting and making the relevant know how available to the sales end users and retailers. You will require a good understanding in change management connected to the product releases and communication to the relevant stakeholders and development of the learning and communication content. You actively share knowledge and gather feedback from different stakeholders in order to ensure products are being used, optimized from cost, performance and quality perspective.

You will work with relevant teams and deployment lead to achieve the overall business goals and manage user expectations. You will create and maintain a clear roadmap on deployment activities, both short term and long term. You are an integral part of the team in supporting and identifying resource needs and risks. You will oversee the completion of the end to end process.

A few more details for you

This is a full time role (40 hours per week) located in Malmö, Sweden. Ideally when the situation improves, you will be prepared to travel internationally 50 days a year. You will report to the Sales & Range Processes Manager.

June 21st , 2021 is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit. We look forward to hearing from you!