Design Researcher

Design researcher at Making Waves bring curiosity, empathy and interpretive skills to bear on all aspects of our work, from framing an innovation challenge to designing new propositions and testing prototypes with users. Our research is pragmatic and applied, enabling us to design, build and act with intent.
Crucially, you will help to connect our teams, projects and clients with the customers and citizens we seek to serve.

Successful candidates will be able to demonstrate these characteristics:
- At least 2 years of relevant research experience
- A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface
- The practised ability to tie observations from research to recommendations and actions
- Comfort with ambiguity and experimentation
- The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
- Compelling written and spoken communication
- Strong planning, organisation and documentation skills
- An interest in multiple disciplines and approaches, and the ability to quickly dive into a new domain or process
- A collaborative nature, drawing motivation from effective teamwork


- At least 2 years of relevant research experience
- A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface
- The practised ability to tie observations from research to recommendations and actions
- Comfort with ambiguity and experimentation
- The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
- Compelling written and spoken communication
- Strong planning, organisation and documentation skills
- An interest in multiple disciplines and approaches, and the ability to quickly dive into a new domain or process
- A collaborative nature, drawing motivation from effective teamwork

Making Waves / Great Works helps companies with digital transformation - both by developing their existing business and by creating new revenue streams. In cross-functional and cross-cultural teams we work together to create digital solutions that make life easier and more enjoyable.