Design Reseracher

Company Description
How do we make strategy tangible and help driving the company towards meaningful growth? How do we create a way of working where we learn along the way about what to build and then build it? How do we learn faster and support taking leaps towards our company bets? We are now looking for a few Design Researchers to join us in H&M Group Brand Services.
We believe design-led innovation in cross-functional teams create superior customer value quicker and de-risks our biggest bets. Are you a design researcher up for being part of shaping a new and growing studio? As a design researcher, you will get the opportunity to shape the future retail experience at H&M Group, a global company that is on a mission to transform the fashion industry into becoming circular. Check this out!
We are a new function made up of sustainable changemakers who pioneer customer centric ways of working inside the H&M Group. We enable our brands to move faster and stay relentlessly customer-focused by running frontrunning initiatives in many different areas of our business. The function is new and consists of cross-functional design teams, and many virtual team members across our amazing collaborative network. We love to have fun, we work in the open and are always in draft. We are using a design-led approach to make strategies tangible and to bring innovation to life from discovery all the way out through delivery. Together we learn, create, test and ship ideas at a high pace in the journey towards meaningful growth.
Job Description
Great design is born out of great research. As a Design Researcher at Brand Services, you'll be solving complex problems, learning new things, and shaping the future of fashion. We see you leading multidisciplinary teams through a journey of human-centered research to discover insights that contributes to all phases of the design process. As a Design Researcher you will develop the research roadmap and provide key insights to drive development and design decisions. You will bring your design craft and skill set to help drive evidence-based product and design decisions in all project phases from discovery to live.
Your responsibilities:
Design, plan and execute creative research across desirability, viability and feasibility lenses.
Synthesize and think about systems-level patterns and frameworks
Communicate and tell stories using writing, visuals, and verbal communication
Make research findings relevant and impactful for design through a variety of formats such as insights, decks, stories, videos, experiences, and exhibits.
Help build and mature our Design Research practice.

Qualifications
At least 3-5 years of work experience from an applied research setting, familiar with quantitative research methods, utilizing metrics and A/B tests, and able to synthesize quantitative data with qualitative data
Background in computer science, human-computer interaction, cognitive science, experimental psychology, anthropology, sociology, data science or a related field, or have equivalent work experience
You have a strong working knowledge of design thinking and user research methods, including when and how to apply different methods in various scenarios.
You are passionate about understanding your customers and bringing their voices into the design and development process
Strong interpersonal skills and thriving ​in ​a ​cross-functional ​setting.
You can clearly articulate the process, approach, and impact of your research in verbal and visual presentation. You are comfortable communicating in English.
Confident supporting the work of less experienced colleagues.

Additional Information
You’ll be part of an important transformation journey at H&M Group with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. At H&M Group we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin, or background.
Does this sound like your next career step?
This is full-time permanent positions with start date as soon as possible, located at the H&M Group Head Office in Stockholm. Apply online with your CV and portfolio (no need for personal letter), no later than the 28th of November 2021.


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