DevOps Support Engineer-Cloud & Connectivity

Blue Eye offers creative solutions through engineering expertise. We carry our experience and knowledge with the best professionals in different disciplines to offer optimal solutions to our clients.


As an employee or a sub-contractor, working within the Blue Eye family, we encourage you to share your ideas and experiences. This enables our teams to increase their knowledge and deliver high quality product development as well as strengthen our competitiveness as a company.


 




Description
Connecter Runtime Operations is building a team to support our Connected Car Platform Delivery.

You will be part of the newly formed team and have the possibilities to work in a rapidly growing
organization where you can help us build an outstanding environment.
We are now looking for a Cloud & Connectivity Support with relevant competence in Cloud DevOps area with strong team player work ethic.

Tasks
• Provide 2nd line support to 1st line customer engagement center
• Manage issues (log, drive, evaluate, troubleshoot, trigger actions, categorize, prioritize, verify)
• Coordination and communication within the team, organization and with supplier support
• Implementing various development, testing, automation tools, and IT infrastructure
• Setting up tools and required infrastructure
• Have the technical skill to review, verify, and validate the software code
• Troubleshooting techniques and fixing the code bugs
• Reliability, maintainability and operation of the system
• Capacity planning
• Principled monitoring to improve MTTD/MTTR (mean time to detection/recovery).
• Encouraging and building automated processes wherever possible
• Incident management and root cause analysis
• Coordination and communication within the team and with suppliers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and
constant deployment pipeline (CI/CD Pipeline)
• Monitoring and measuring cloud performance KPIs
• Support cybersecurity team in identifying and deploying cybersecurity measures by continuously
performing vulnerability assessment and risk management
• Delivery will include an on-call schedule
• Work might include overtime as applicable per labor law

Qualifications
• Infrastructure configuration, scripting languages and application and network protocols
• Working knowledge of various tools, open-source technologies, and cloud services
• Strong Software development skills
• Strong analysis skills
• Excellent troubleshooting skills
• Knowledge of open-source technologies
• Configuration and managing Cloud databases
• Awareness of critical concepts in DevOps and Agile principles

•2nd line support & Case management
•Automation, logging, monitoring and observability, infrastructure configuration, scripting
languages and application and network protocols
•Linux based infrastructure
•Hosting microservice based solutions
•Communication Protocols: MQTT, HTTP, HTTPS and GRPC Open tracing standards Istio Service Mesh and configuration Kubernetes
•Operating connected solutions (IoT)
•GitLab, Docker, Helm, CI/CD pipeline, Stackdriver, Grafana
•Infrastructure as code: Bash, Python
•Google Cloud Platform
•Google Cloud Armor, Google Security Command Center, Google IAM policy Management

Terms




As a Blue Eye employee, you are not just one of many, you´ll be part of our family.


We believe that the happier you are at your work, the better performance you´ll have. We achieve this through constantly and carefully listening to the needs of each of our employees.


For Blue Eye the most important thing is our employees, therefore we give constant training in different topics, as well as constantly looking for benefits that actively increase employee satisfaction.


We always have challenging assignments waiting for skilled and dedicated engineers, so we invite you to join the team and be part of our family.