Digital Engagement Specialist – Swedish and English speaking

Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions.
Digital at PMI is dynamic, diverse and disruptive. Join us and you can bring new ideas to life in a truly global function at the creative core of our business.
Your 'day to day''
The smoke-free revolution means we’re rebuilding everything from the ground up. You’ll feel like you’re working in a start-up here – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. It’s challenging, fast-paced and highly collaborative – if you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.
Co-Manage the yearly CRM/promo activity plan execution in cooperation with local and HQ Digital and Marketing teams including campaigns integration, new features implementation and platform roll-out across our product categories in Sweden
Act as the owner of the CRM platform and ensure the proper execution of automated and ad hoc promotional campaigns with relevant and timely content.
Plans, leads & supervises CRM Campaigns: targeting, standard recommendations on frequency, content, optimization, segmentation, personalization, etc.
Accurately integrates SMS, e-mail, push notification and other technologies into marketing campaigns to effectively combine offline and online communication channels via our CRM platform.
Designs and optimizes existing and new automated & ad-hoc digital communication campaigns via our entire touchpoints with relevant and timely content per respective segment group.
Monitors digital campaigns’ performance and work closely with CRM agency and internal stakeholders to properly optimize them.
Timely alignment with all internal collaborators to ensure all digital communication addresses CX findings, serves properly each initiative and is in line with brand identity.
Conducts optimal innovative and testing methods, review and analysis of all CRM activities to ensure optimal results.



Who we’re looking for
At least 3 years prior practical successful experience in digital marketing and CRM roles.
University Degree in IT, Business or Marketing. MBA / MSc in new Technologies, Digital Marketing, eCommerce would be considered as a plus.
Proactive, creative and innovative with strong interpersonal, multitasking and communication skills.
Proficient in CRM, email marketing, digital analytics and reporting platforms.
Driven and curious personality, with a digital strong entrepreneurial mindset.
Attention to detail and “can do” attitude.
Understanding of the online acquisition activities and their impact on eCommerce sites.
Experience with email marketing platforms such as Salesforce Marketing Cloud is a strong plus.
Powerful leadership skills and eye for business.
Google Partners Certification would be considered an advantage
Native level of Swedish and fluency in English is a requirement for this role.


What we offer
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: to deliver a smoke-free future.