Digital Experience Development Manager

Are you passionate about creating frictionless user experience in digital channels? Do you excel in combining the best of business, tech and UX? Great, then you can be the one for us!
In Swedbank you have the opportunity to:
- Drive customer journey improvements to increase conversion and digital business growth in Swedbank’s logged-in channels (Internet Bank and App)
- Combine the essence of business value, user experience and technical feasibility
- Work alongside stakeholders in different units to coordinate and collaborate initiatives within digital channels
- Set requirements based on data, insights and deliver according to agile ways of working


What is needed in this role:
- Relevant academic degree within business or design
- Minimum 3 years equivalent experience such as Product Owner, Senior UX-designer, Project Manager within Tech
- Experience in end-user focus with an agile mindset
- Documented knowledge of digital customer experience
- Good technical understanding for implementation and delivery
- Documented experience in best practices within UX/UI as well as web & app design
- Proven stakeholder management with the ability to navigate in a complex environment
- Ability to work both independently as well as in collaboration with others


Join our team and ...
work together with competent, ambitious, and inspiring colleagues. I believe in an engaging and inclusive leadership in which, by supporting each other, we contribute to both good business results and high degree of employee satisfaction in a work environment characterized by openness, high expectations and strong deliverables.

I believe we all perform to the best of our ability with clear areas of responsibility and mandate, that in combination with support and presence from me as manager and colleague provides the foundation for our common deliveries and results. My leadership is characterized by clarity, transparency and joy"

Monica Elgemark, your future leader



We look forward to receiving your application by 06.06.2021.
Location: Sundbyberg

Contacts

Recruiting manager: Monica Elgemark, 073-777 1000

SACO: Henrik Joelsson

Finansförbundet: Åke Skoglund +468 5859 0288

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.