Digital Guidance Solutions Lead – Technical Information Solutions

We are looking for a Digital Guidance Solutions Lead who contributes to Etteplan’s growth and development within technical information. We are looking for you, who together with the Technical Documentation Solutions organization, can take responsibility for developing and implement our digital solutions. Are you passionate about sales and a great relationship builder? Do you have an innovative approach to driving business and finding new solutions for customers? Then we have the opportunity for you!
Etteplan operates currently in Finland, Sweden, Denmark, the Netherlands, Germany, Poland and in China. You will work together with service minded and professional people. Position is preferably located in Eindhoven, Stockholm or Helsinki, but could also be located in other Etteplan offices in the Netherlands, Sweden or Finland. The work requires traveling to other Etteplan and customer locations, mainly in Europe.

Your Responsibilities and Tasks
As Digital Guidance Solutions Lead, you will be responsible for leading, growing and developing our digital solutions business within technical information with existing accounts as well as with new business opportunities, in close cooperation with managers and sales at Etteplan. You will take lead and be a symbol and figurehead for the digital solutions within TDS globally and if relevant take on Service Product Manager role.Additionally, you will:
Follow, compile and drive market and trend analysis’ ​
Develop our offering and value proposition within digital solutions incl. content delivery platform, apps, VR/AR, AI etc.
Support business directors, regional and department managers to generate new leads
Manage our guiding coalition of experts related to our digital solutions services and be the link to Etteplan IT and Etteplan Software and Embedded Solutions ​
Member of global Service Solutions management team within Technical Documentation Solutions.​

Your experiences and qualifications
We expect you to be passionate about relationship selling and get energy from being with customers. You have several years’ experience from solutions sales. If you have worked within the industry sector that is an advantage, but not necessary.
You are conceptual and solution focused; we are not selling products or technologies, we are selling service solutions enabling our customers to succeed in a changing and competitive business environment.
We believe you have/are:
Master of Engineering or Economics degree
At least 5 years of Sr. Business Analysis and/or Solution Design experience with English as working language
Experience working directly with clients, including upper management and subject matter experts, as well as internal teams
Knowledge of the development process for web-based and mobile applications
Understand the client needs and translate said needs into actionable requirements
Excellent verbal and written communication skills, including demonstrated ability to clearly articulate complex business requirements in a variety of formats
Analytical and structured approach to work
Fluent in English
Software and engineering professional services business experience is an advantage
Additionally, it will be a great advantage if you have worked in a matrix organization as you need to operate locally as well as internationally.
Your Personality
For this position we are looking for an individual who is enthusiastic about the importance of customer service and gains customers' trust and respect. To nurtures team spirit and enables effective team interaction comes naturally for you. You have a commercial mind-set and are motivated by driving and developing the business. At the same time, you work with integrity, transparency and trust. In addition, you are:
Entrepreneurial and sees opportunities for new solutions
A strong networker and people person, who wants to build strong working relationships
Ability to motivate and energize with positive energy in a consultative manner
Creative and open-minded and have the skills to work across boundaries with the sales team
A self-starter who has the ability to make things happen.

Our offer
This position is a great opportunity to work in an exciting and growing international company with fantastic people. As Digital Guidance Solutions Lead, you will join a dynamic team with a lot of opportunities.

You become an important part of a very pragmatic and positive team that develops each other
You get to work at a company with an inspiring and coaching leadership that challenges traditional ways of working in the consulting business
We have a strong network of contacts and extensive experience from various companies and industries, which gives you a unique opportunity to develop
You will gain rapid personal development in value-adding sales through coaching, training and exchange of experience.

As an organization, we are open and have a very flat hierarchy. What's more, we are an organization in transition to find new ways to do things better, bringing value and efficiency to our customers. You will take an active part in creating a strong growth and winning oriented organization by being responsible for one of the most exciting and growth potential area.
You will report directly to Eric Tengstrand, Director Global Service Solutions.

We look forward to hearing from you!

Etteplan – Engineering with a difference