Digital Lead – Space Experience & Event Management

We are currently looking for a Digital lead to head our team!

If you are reading this, you probably already know that Polestar is an electric performance car brand. We work hard to create a unique experience for the customer, owner, and driver. Polestar require us to push the limits of technology and business development, which is mainstreamed into all processes of the company. Sustainability has been there from the beginning, and we have set a moonshot goal for climate-neutral cars in 2030. There is an ocean of opportunities in this for talented IT professionals who want to dive in and make a difference.

This position is located at our Lindholmen office in Gothenburg. We understand that work-life balance isn’t easy, and of course, welcome our employees to work flexible hours and from home a couple of days per week if needed. We believe in empowerment.

Let us describe the challenge we offer

Product Area Customer Interactions is responsible for globally delivering and maintaining Digital Products supporting customer touchpoints such as Test drives, Event management, Space operations, and the overall digital experience in our Polestar Spaces where we interact with existing, and new potential customers.

The Product Area Customer Interactions is part of the Customer Acquisition and Services domain, we deliver digital solutions that enable the acquisition of new customers and services to existing customers. Our primary goal is to provide our customers with a first-class experience in both the physical and digital touchpoints. The domain leverages a best-of-breed of technology, combining bespoke solutions with commercial technologies. The domain is a key enabler of Polestar's overall strategy as a Direct-to-consumer brand and the increasingly important aftermarket business.

What you'll do

As the Digital Lead, you will own the vision and the roadmap for the digital team, and responsible for planning & execution. You are responsible for specific business KPIs, and responsible for ensuring capacity demand and supply matching is upheld, on a long-term and sprint basis.

You will work closely with your team to ensure business value and that user feedback is translated into new developments when necessary. With your understanding of the market/industry, customer needs and tech-savviness you will ask the right questions and steer the team in the right direction

We are looking for you who is a confident relationship builder, working alongside external and internal stakeholders to support your team in developing your digital products/services/platforms.

Who you are

To be a great fit for this position we believe you have:

- Master’s degree in Business Administration with solid computer science skills or other IT-related field of study, Computer Science or within Information Technology
- Previous experience as a Digital lead/Product Owner from a tech/software context. Preferable within a fast-growing tech companies/agencies
- Ability to lead and nurture agile methodologies, as well as capability to manage priorities within the backlog
- Proficiently of procuring services and managing vendors
- Excellent communication and people skills
- Familiarity with relevant software and standards and experience with cloud computing in any public cloud is desirable


At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...