Digital Merchandiser

Acne Studios is looking for a Digital Merchandiser to join the Digital Commerce department. This is a temporary substitute position located at Acne Studios headquarters in Stockholm.

As a Digital Merchandiser, you will be responsible for product presentation and site administration of acnestudios.com on a global level.  Together with the buying, development & design, and digital studio teams your main goal will be to secure that the right assortment is presented at the right place and at the right time.

You will also be responsible for email communication and marketing globally in close collaboration with marketing and CRM departments; engage customer interest and present products in ways that entice customers to purchase with the aim of increasing site performance and sales while maintaining Acne Studios luxury fashion brand identity. 

Areas of responsibilities

Site administration (acnestudios.com)


• Own the product activation, category management, and visual merchandising.
• Responsible for the BAU merchandising activities and updates. Create briefs for creative updates on the site including homepage, feature pages, and updates to the product catalog. Coordinate throughout the process and follow up on execution and performance.
• Work together with Design & Production to gather garment measurements and strive for the highest coverage possible in the Fit visualizer tool.
• Assist with site administration such as product recommendations, color refinements (report) site search data, translations (assisting), etc.
• Responsible for project managing the seasonal sale and assisting with seasonal online pop-up shops (acnearchive.com), including the set-up of promotions and campaigns, as well as planning communication surrounding the events.
• Secure link purchases for Customer service.

Email marketing & Communication


• Responsible for email communication and -marketing globally. Own the operational aspects of the email marketing strategy, including content planning pre-season as well as in-season.
• Actively work to improve newsletter conversion efficiency by implementing best practices and securing continuous learning e.g. through A/B testing.
• Work together and coordinate the communications calendar with the Head of Growth and Digital Commerce Manager China to ensure a unified calendar.

Sales follow up & Reporting


• Responsible for the follow-up and reporting of email marketing KPI’s
• Assist with the follow-up and reporting of department KPI’s and overall sales on a weekly and monthly basis. Responsibilities may include putting together the department's weekly report, coordinating with other contributors to the report, and communicating the report to the department as well as to other relevant internal stakeholders.
• Create ad hoc sales reports and analyses.
• Responsible for updating and maintaining the seasonal “Masterfile” in the season to ensure correct product status information including deliveries, stock, etc.

Other


• Assist with A/B-testing and other experimentation to find best practices within digital merchandising. Set up and follow up on tests. Suggest areas of experimentation and assist with formulating hypotheses.
• Responsible for performing regular quality controls of acnestudios.com, securing both visual appearance and merchandising functionality.
• Participate and contribute to key projects.
• Mentored junior merchandising colleagues.
• Report bugs into JIRA when encountered. 

Desired profile


• Ability to prioritize tasks and take own initiatives when needed.
• Great attention to detail and administrative skills.
• Ability to be humble and diplomatic in collaboration with other teams and departments.
• Great coordination, communication, and teamwork skills are required.
• A genuine interest in digital commerce and an understanding of luxury fashion.
• Understanding the Acne Studios customer.
• Proactive and action-oriented mindset.
• A good team player.
• Visual competency.
• Great administrative skills.
• Fluent in English, written and spoken.
• Strong working knowledge of Excel.
• Analytical and numerical skills.
• Degree in business administration or similar.
We may perform background checks for this position.


Acne Studios is a Swedish fashion house with a multidisciplinary approach and global presence. Founded in 1996, the focus is on elevated ready-to-wear and accessories. Through founder and Creative Director Jonny Johansson’s interest in art, photography, music, architecture, and contemporary culture, Acne Studios has found an alternative path to fashion and creativity. Acne Studios has seen double-digit growth for most years since its inception with a turnover of >250 EUR million.

Acne Studios operates through own distribution channels and wholesale partners with >60 own stores worldwide, including flagship stores in Stockholm, Paris, Milan, London, New York City, Los Angeles, Seoul, Tokyo, and Beijing. Each store has a unique distinctive character, yet with common key design elements reflecting the Acne Studios brand identity.

The Acne Studios Head Office is located in Stockholm, in a brutalist masterpiece that formerly housed the Czechoslovakian Embassy. Completely restored to facilitate a fashion school-like atmosphere, the overall aesthetic is again a reflection of the Acne Studios brand identity, telling the story of its history and global vision. Acne Studios also operates offices in Paris, New York, Shanghai, and Empoli outside Florence.

Following its ambitious sustainability work and focus on supplier relationships and longevity, Acne Studios has been independently verified as “Leader” by Fair Wear Foundation for six consecutive years. Acne Studios is an official member of the Fédération de la Haute Couture et de la Mode since 2013.