Digital Product Leader - Co-worker Insights

We are on a journey to establish the product teams bringing business processes, people, data and technology together. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things!     

About the area  

Operations Management works together with operations teams across Inter IKEA to lead and develop the overall IKEA operating model, and to enable strategic movements towards IKEA goals. It includes teams for business insights, capability and process development, strategy and roadmap, data and technology.  

We are currently rolling out a modern, innovative solution MyView that will support Inter IKEA as employer to create a ”better place to work” as a precondition for better performance. ​ The product for MyView solution is called Co-worker Insights: Flexible, scalable & modular product that will evolve over time.  

The product will enable MyView solution to gather key insights on a yearly basis to track how our strategic movements are progressing.​ Furthermore the product will enable gathering deeper insights on specific priority topics as well as smaller always on surveys with the purpose to support the wellbeing and performance of functional and cross-functional teams. 

The Digital Product Leader will lead and secure the operation and continues improvement of this product. In addition, the Digital Product Leader is responsible for governance, financials and agreements connected to the Co-worker Insight product.  

As Digital Product Leader you will work with a cross functional team, working with both running business support and new development requests. 
In close cooperation with technology and business partners across Inter IKEA Group you will lead and secure roll-out, support and development of Co-worker Insight product. 
You will lead and practice the DevOps and agile culture where development and maintenance are handled by the same resources. 
Establish and implement common ways of working and collaborate with users and capability leaders within Inter IKEA Group, incl. governance and communication on different levels. 
Manage software vendor and consultants relevant for the assigned area. 
Identify and capture business opportunities and deliver results with high sense of urgency when needed. 

You will deliver value through involving and engaging people based globally under your product team. 
About you   

You are an experienced product leader with passion to serve and support People Business Operations with digital solutions.   

As a person you are motivated by working in a high -pace organization where you can deliver results together with your colleagues and when you can enable an excellent employee experience and support through technology. 

In your role as digital product leader, you will build trustful relationships across organizational levels through clear and simple communication, where your ability to communicate complex topics in a simple way will be key. You are passionate about life at home and home furnishing and motivated to share and live the IKEA culture and values.  

 

To be successful in this role, the following knowledge, skills and experiences would be valuable:  
Knowledge of Experience Management XM software  
Knowledge around co-worker relations capability, tools and methods  

Knowledge and experience of issue tracking and product management tools such as Jira and Confluence 
Strong ability to lead cross functionally through networks close to business in a collaborative way. 
Skills to combine a long-term perspective with turning strategies into operational results and relevant actions for Co-worker Insight solutions. 
Knowledge of communication and change management, including how to segment and tailor communication to specific needs. 
Proactive attitude in problem-solving and risk mitigation, bringing a hands-on approach when needed. 

Strong analytical thinking, with the ability to focus, set goals, and prioritize.  
Interest and motivation to enable an excellent employee experience and support through technology. 
Fluent in written and spoken English  


This role is full-time (40 hours per week) and based in Malmö in Sweden. This role sits in the Operations Management, Technology and Platforms and reports to P&C enabling Product & Platforms Manager. 

Interested? Send us your CV, in English, by 20th October 2023.   

If you have any questions about the role, please connect with the recruiting manager Amela Crnkic Delic via amela.crnkic.delic@inter.ikea.com or for questions about the recruitment process, please contact Recruitment Partner Jamila Harmal via jamila.harmal2@inter.ikea.com 

We always recruit based on values, competence, potential and diversity. We will prioritize co-workers employed in Inter IKEA Systems BV, Inter IKEA Services BV, Inter IKEA Systems Service AB and Inter IKEA Technology Services AB provided competence requirements are met for the roles, starting with the ones whose position cease to exist.