Digital Product Managers for Product Exploration team

Company Description


Are you a digital product manager passionate about the customer shopping experience online and in stores? Would you like to be part of shaping the future omni shopping experience for customers around the globe and across our multiple brands? If yes – we have fantastic opportunities for you!


We are looking for Digital Product Managers to join our growing product organization in Stockholm or Berlin. Within Business Tech, we aim to continuously surprise and delight our customers. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.
The Digital Product Managers are reporting to Product Area Manager in Product Exploration, part of Customer Domain in Business Tech.
About the Product Area - Product Exploration
Our mission is to guide and inspire customers to explore the products they love – feeling good and confident with their purchase. We create an inspiring and convenient customer journey from the first interaction with brand.com to the customer reaches the check-out.


Our growing Product Area contains approximately 15 cross-competence product teams (approximately 140 people) with product teams such as; product landing & listings, navigation, search, content discovery, product visualization, product story, store digital layer, product availability and shopping bag & favorites).


Our teams develop, build, and operate their products with a passion for solving customer pain points and maximizing customer and business value. We have a focus on conversion-rate-optimization and a high innovation ambition.


Job Description
A Digital Product Manager at H&M group is a visionary leader who guides new product ideas from an initial concept to product launch and assures full benefit realization. Along the way, we collaborate with world class engineers and designers to maximize each product’s impact on the world. As a Product Manager, you are expected to show strong customer empathy and have a deep business understanding as well as strong appreciation for technology. You will be leading a cross competent Global product team that works to improve the H&M groups digital experiences across different brands and different platforms.
Job Responsibility including but not limited to:
Set an ambitious and clear product vision and communicate it effectively to key stakeholders and the product team
Apply Design Thinking methodology, in order to solve user and customer problems
Understand and contribute to the end-to-end team output strategy from inception to production
Collaborate with stakeholders to ensure digital vision and products align within product strategy and requirements
Responsible for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
Find opportunities for process optimization and automation to enable teams and accelerate tasks to increase customer service
Own and maintain the backlog while prioritizing the day-to-day work of the product team based on the given targets and KPIs
Align with other Product Managers to ensure interfaces to other Products and common KPIs are maintained
Understand the financial impact of Team and Product related decisions
Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their product
Work closely with Product Design to Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design





Qualifications
To succeed in the role, we believe you have a strong entrepreneurial mindset and experience from leading digital development of B2C ecommerce in close collaboration with stakeholders. Experiences from retail and FMCG industry is highly valued.
Moreover you have,
5+ years experience as Product Manager/Owner managing B2C products in E-commerce sector.
Experience leading a cross-functional team of UX designers, Front End/Backend Developers, product designers and data analysts.
Experience executing innovative solutions which deliver business impact and great user experience.
Experience in product lifecycle management on Customer focused products.
Functional knowledge of Lean-Agile Development, Product Vision Creation and Product Roadmap Development.
Strong familiarity with Rapid Prototyping, Value Preposition Definition and OKR methodologies
Ability to build end-to-end product strategy, including definition of scope, roadmap, and KPIs and understand product development from ideation to release
Ability to own and articulate end-to-end product requirements across product teams





Additional Information
Location: Stockholm, Sweden or Berlin, Germany
For questions about the position, please contact Talent Acquisition Partner, Nidhi.illman@hm.com
About H&M Group Business Tech
We are a family of brands, driven by our desire to make great design available to everyone in a sustainable way. We develop tech solutions and products for the entire value chain for the H&M Group with the purpose to meet and exceed our customers' expectations. Working in multiple areas of the tech field we operate at large scale, from AI, data and business development to engineering and testing - we are influencing and engaging millions of customers across 74 markets.