Digital Service Owner, Stockholm

About the assignment:

- Location: Stockholm
- Duration: 12 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The Digital Service Owner (DSO) has the overall responsibility for IT-services and applications within a Service area. The purpose of this role is to secure alignment and priorities with business colleagues, setting the service vision, managing the backlog, representing the team in common forums for alignment and follow up on KPIs. The DSO will work in a cross-functional development team which is continuously improving the clients digital services by creating innovative and cost-effective solutions, taking data driven decisions and improving agile ways of working. The work will be in close collaboration with business stakeholders, and therefore requires continued involvement in the operational business to better understand the needs of the users.

Mandatory competence and experience:

- Higher academic education, bachelor or preferably master degree in Computer Science or equivalent
- Fluent oral and in writing in one Scandinavian language as well as in English
- At least 3 years of experience working with service delivery and development in a large organization as a service manager, digital product owner or similar and with a true interest in working in the digital development area.
- Knowledge of ITIL, Lean and Agile process methodologies
- Experience working in a cross-functional team where the team is collectively responsible for delivery and target reach
- Knowledge of HR processes and preferably the Success Factors application suite
- Experience of management of business requirements and user stories in a development backlog


Preferred personal qualities:

- Independent team player with ability to structure, plan, prioritize, and drive own tasks and projects in coordination with the team.
- Very good communication skills
- Customer oriented with interest in understanding customers needs and expectations
- Attention to details, structured and well organized both in daily work and communication
- Forward thinking with a thrive to improve and find new better solutions
- Analytical skills to support decision making


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!