Digital Transformation Change Management Expert (520924)

/be where it begins
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our exciting opportunity
Are you looking for the fast-paced, innovative environment of a start-up backed by the resources and capabilities of a global technology leader like Ericsson? We are looking for a Change Management Expert to join the Digital Transformation Office. This is a highly visible role, as this is an executive level priority writing the next chapter for Ericsson. Here we are a truly global and diverse team accelerating business transformations passionate about superior customer experience and outstanding operational execution.
Be a part of a cross-functional team working and deploying new digital capabilities that will help to transform Ericsson. The job’s focus is to bring to bear the main components of digital capabilities: data, technology and agile ways-of-working. The job purpose is to help the company to build a better customer experience through more efficient operations
This role is at the center of the group’s digital transformation initiatives with the directive to transform our organization. You will champion agile methodologies to implement digital solutions across the group and realize significant business impact. This role will give a deep understanding of Ericsson’s business by collaborating with a complementary team of role players along the entire customer flow, enabling wide-ranging career opportunities.
You will,
Be overall responsible for organizational change assessment, plan and activities throughout the transformation to ensure adoption and utilization of the digital solutions and capabilities developed and enabled by our global Lighthouse projects, and thus business impact
Interact with both Ericsson customers and Ericsson employees in Market Areas and Business Areas to diagnose change needs and facilitate change
Collaborate with leaders/management on organizational change planning and execution
Plan and execute strategic and tactical communication to target groups
Work closely with end users / customers to understand their needs and requirements and translate those into concrete actions
Develop overarching deployment and adoption planning
Develop a common and compelling vision for the line organization to adopt
Recognize and accommodate diverse regional and organizational needs in change strategies
Contribute to the Change Management Chapter as a mechanism to foster a robust community, develop our change management practice and to amplify the impact of our change strategy
Report into the Change Management Chapter Manager.

You are:
A curious challenger – asking “why” and other insightful questions
An experimenter, preferring progress over perfection
Results oriented
Expressive and eloquent; A communicator, comfortable presenting in front of groups and executives
A good problem solver, especially in ambiguous situations, with an eye for the end-to-end perspective
Organized with proven strength in planning strategy and tactics
Developer of effective partnerships and relationships with all levels
Able to flex and influence across critical partners to drive the enterprise agenda
Someone who fully embraces the agile mind-set as a change practitioner
Self-managed; committed to achieving desired outcomes (i.e. value, quality, speed, cost)
A leader who will enable the organization to accelerate transformation in the face of disruption, to have resilience throughout the change curve, and to realize our goals.

To be successful in this role, you have:
Good understanding and experience with organizational change methodologies, models and tools and how to apply them
Track record of balancing broad enterprise change strategies with pragmatic on the ground solutions that increase institution of desired change efforts
A knack for excelling in fast-paced environments with uncertain context
Business acumen and a consultative approach with an ability to identify key messages in complex environments

/be part of the team
What we offer you:
As these projects are some of the most important company initiatives currently running at Ericsson your project will gain executive attention! You will collaborate in cross-functional teams using agile working methodology. Join a distributed team, targeting diverse audiences across the organization.
In addition to playing a critical role in writing our company’s next chapter, the digital transformation office provides you with rotating opportunities across multiple programs. We also provide a digital transformation educational pathway.
Interested?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
To know more about the life at Ericsson, meet some of our colleagues in our People film.
Feel free to apply and include resume in English, outlining how you meet the specific requirements of the position.
The selection and interview process are ongoing. Therefore, send in your application in English as soon as possible.
If you have any further questions, you are welcome to contact the recruiter: Rebecka Gustafsson (rebecka.gustafsson@ericsson.com).
Kindly note that we do not accept applications sent via e-mail.
We welcome the opportunity to meet you!
/be where it matters
Here at Ericsson, our culture is built on over a century of courageous decisions and curiosity. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.