Digital Transformation Office - Experienced Business Analyst (674804)

About this opportunity
Are you looking for the fast-paced, innovative environment of a start-up backed by the resources and capabilities of a global technology leader like Ericsson?
The Digital Transformation Office executes Ericsson’s Digital Transformation agenda through a set of global programs covering all Ericsson’s business areas and market areas. We are a truly global & diverse team accelerating Ericsson’s business transformation, focusing on superior customer experience, and outstanding operational execution, and we are looking for Experienced Business Analysts to join us. This is a highly visible role, as this is an executive-level priority in writing the next chapter for Ericsson.
Join us to become part of a multi-functional team working on deploying new digital capabilities that will help transform Ericsson. As a business analyst, you will focus on bringing to bear the main components of digital capabilities: data, technology, and agile ways of working, with the purpose of helping the company build a better customer experience through more efficient operations. This role will give you a deep understanding of Ericsson’s business by collaborating with a multidisciplinary team of role players along with the entire customer flow, enabling wide-ranging career opportunities.

What you will do
Join an agile squad, working to tackle problems both in technology and business. Ultimately, you will play a critical role as the glue between all project functions to efficiently drive transformation across Ericsson. More specifically, you will:

Support transformation management in defining strategies, roadmap and execution plans to deliver business value that improves customer experience and operational efficiency
Interact with business stakeholders to understand needs, pain points, and areas of improvement
Facilitate workshops and deliver presentations to executive stakeholders
Conduct analyses of existing business flow to identify challenges and struggles and develop recommendations on how to address those
Translate business needs into technical requirements and manage them together with the Project and Development team
Manage adoption activities of new digital tools across Ericsson
Develop OKRs and measure the business impact of digital transformation initiatives


You will bring
3-5 years of relevant professional experience for instance working as a management consultant, business developer, or business analyst
Experience in delivering digital transformation projects, strategy or operational excellence projects, agile ways of working, and from working in the technology industry is advantageous
Excellent academic track record from globally recognized business or engineering schools. Preferably a higher Master's degree. MBA is an advantage.

In addition, you are:
Self-managed high performer with a can-do attitude
A problem solver, who thrives working in uncertain environments
An Experimenter prefers progress over precision
Good listener – to capture information, thoroughly analyze it and turn it into the impact
An excellent communicator, comfortable at presenting in front of groups and to executives
Effective in leading workshops, discussions, and other events
A great teammate and a big fan of collaborative problem solving
Energized by working with people from a diverse set of backgrounds


Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What we offer you:
As these projects are some of the most important company initiatives currently running at Ericsson your project will gain executive attention! You will collaborate in multi-functional teams using the agile working methodology. Join a truly distributed team, targeting diverse audiences across the organization.
In addition to playing a critical role in writing our company’s next chapter, the digital transformation office provides you with rotating opportunities across multiple programs. We also provide a digital transformation educational pathway.
You will also join our community of Business Analysts where you’ll be able to connect with colleagues of different seniority levels, across functions working in similar transformation programs as yourself. The BA community offers multiple learning- and talent development opportunities, mentoring programs, and training that will support your growth and development ambitions.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Feel free to apply and please include both your resume in English and a cover letter, outlining how you meet the specific requirements of the position.

Employment type: We offer both: a permanent position, as well as job rotation.

Location: Stockholm, Sweden.

The selection and interview process is ongoing. Therefore, apply as soon as possible.
If you have any further questions, you are welcome to contact us:

Recruiter: Justyna Gnatowska (justyna.gnatowska@ericsson.com).

Hiring manager: Chapter Analyst Manager.

Kindly note that we do not accept applications sent via e-mail.

We welcome the opportunity to meet you!