Digital UX Lead to Samsung

MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

We are currently looking for a Digital UX Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a contract starting as soon as possible until April 2022 with the possibility for an extension.

Job Description: This role’s key responsibility is to secure an optimized customer journey in Samsung’s online touchpoints. By combining data from digital platforms with consumer insights and business needs, you will create high efficiency in both always-on and campaign activities. You will continuously analyze consumer behavior, in order to identify and initiate A/B tests and provide actionable decisions. It is your responsibility to secure a customer centric perspective in all activities related to Samsung’s website.

Key Accountabilities/Job Scope:  

Make use of user studies, web analytics and research to initiate development and change projects. 
Based on insights, outline UX concepts and initiate A/B tests to define actions for improvements. 
Define relevant KPIs, to measure UX and platform performance based on customer & business value. 
Secure relevant landing pages and journey for customers visiting Samsung's website.
Lead production projects in close collaboration with local and global stakeholders, as well as external agencies. 
Key contact point for global/regional/local inquiries related to A/B tests and personalization.
Responsible for tag management and implementation together with developer.
Secure long-term planning and delivery within defined deadlines. 
Manage the budget related to the work scope.
Required Qualifications & Experience:   Academic background, or other high education, with degree in marketing or similar.
Fluent in English + fluent in one Nordic language (Swedish/Norwegian/Finnish or Danish).
Minimum 3 years experience from working with online web production/development.
Minimum 1 year experience of leading projects with agencies and multiple stakeholders. 
Minimum 1 year experience from working continuously with web analytics and optimization of the online customer journey. 
Minimum 1 year experience from working with A/B tests and personalization. 
Experience from working with a CMS or e-commerce system meriting.
Experience from working with tag management Adobe Launch / GTM. 
Knowledge, Skills & Attributes:   High knowledge and understanding of the online customer journey and purchase funnel.
Analytical and data driven, with an ability to share clear insights with stakeholders from different backgrounds. 
Find it easy to manage several projects and tasks simultaneously, prioritizing based on business value. 
Structured and proactive, with an eye for details with significance to the business. 
Service minded and collaborative team player. 
The Company: Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant, and innovation is critical to a company’s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

Interested? If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. 

Our offer to you as a MultiMind employee: Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave, and overtime compensation. 
A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.
Participate in fun activities and events.
Generous preventive health care through beneficial discount on gym membership