Direct Dialogue Coordinator

The role
Direct Dialogue is a fundraising method aiming to recruit new regular donors through meeting the Swedish public face to face. We give them information about how we work, and an opportunity to support the work we do in the field through becoming monthly donors, as the funds from private donors ensure our neutrality and independence, and enable us to act quickly when a disaster occurs.
The Stockholm team consists of 5-10 workers (full-time equivalents) and the coordinators’ mission is to organize and manage Face to Face and Door to Door activity according to set plan and objectives for the Direct Dialogue department. The main activity is day-to-day work with the team in and around Stockholm. It is expected to work some evenings and travel together with the team in selected periods.
Main responsibilities
Together with Direct Dialogue management; create plans for overall F2F activity
Participate in dialoguing activities with the team
Directing, coordinating and controlling the project activities
Line manager responsibility: Recruitment/staffing, HR-administration, training, evaluation and development
Safety and security management, including risk analysis, for the Direct Dialogue activity



We are looking for you with
Higher relevant education (for example project management). Extensive relevant experience can compensate
Experience from dialoguing, sales or other relevant occupational fields
Experience from project management/managing people (not necessary line management)
Fluent in English, Swedish is an asset

As a person you need to be independent in your work. To be successful in this role you should be pro-active and flexible to the needs of the department. Quality- and result is very important in this role, as our goal is to get more donors for our life saving activities around the world.
It’s valuable if you have
Experience from work in an NGO
Experience from working with Direct Dialogue or Telemarketing activities

The social environment at MSF Sweden
As an employee at MSF Sweden you will be part of a movement providing people with medical aid and humanitarian care. We work in an international, informal and welcoming environment. All of us working for MSF Sweden have a strong engagement to our common goal, saving lives and alleviate suffering. We are a value-based organization which is strongly felt whether you work in the field, as a volunteer or in the office. We work in teams, which means we all must take responsibility, trust each other and work on giving and taking feedback. We are easy going and never hesitate when someone needs our help. We want you to feel respected, whoever you are. Working at MSF means you have the possibility to take initiative and, in that way, learn and grow, both on an individual and a team level. To be able to save lives and alleviate suffering, communication is essential, both internally between the office and field, and externally from us to the world.
Employment terms and conditions
Type of contract: Temporary
Contract duration: end of December 2022
Work hours: 37,5 hours/week is full time (possibility to use flex)
Salary: 31 077 SEK/month
Benefits: Pension, health insurance, life insurance, travel insurance, insurance for work related injuries, wellness contribution (2000 SEK/year)
Vacation: 27 days/year
Entry date: Preferably January 17th 2022
Full compensation day 1-14 of sick leave
You need a valid work permit to work in Sweden.
As an employee with MSF Sweden you are bound by the collective bargaining agreement for non-profit organisations between Fremia and Unionen & Akademikerförbunden.



Apply no later than November 26th with resume and cover letter. We only accept application through our recruitment system due to GDPR. MSF values diversity and is committed to create an inclusive working environment. We are an equal opportunity employer, who welcomes all qualified applications. We encourage you to apply without a photo in your CV and only focus on presenting achievements, skills, and experience relevant to the job. We will conduct interviews ongoing and the position may be filled before the closing date.
Questions regarding the role? Please contact karoline.follestad@stockholm.msf.org. Local Union Representative (Unionen) is Petter Hägg, petter.hagg@lakareutangranser.se
We are looking forward to review your application!