Director of Services - Vehicle Technology

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity.

Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm."

At Vehicle Technology, We are passionate about unleashing tomorrow’s technology to create sustainable transport and infrastructure solutions making the world a better place for future generations. We provide innovative, safe and driver-friendly solutions. We develop top quality Services and we make our customer operations more efficient by using excellent data insights. We support the Volvo Group engineering community with cutting edge tools and methods.

Who are we, your new colleagues?
For us, working with technology means the aspiration to move forward, to constantly improve and to be better. It means innovative thinking and problem-solving through inspiring teamwork to come up with technical solutions and Services to forefront the way in partly unchartered territory.

In BASC - Business, Architecture, Services and Connectivity – We put a strong emphasis on Business value in everything we do, and to support the Business value in solid and appropriate Architecture and corresponding building blocks. Further supporting the realization of groundbreaking Services. We are a “framing” organization for all of Vehicle Technology organization.

Your responsibilities 
As a leader you will inspire and challenge people to be the best they can be. You are passionate about creating the right environment to enable your team to develop competencies and skills. You are a driving force and use experience, feedback and best practices to constantly evolve and improve. 

As the Director of Services within Vehicle Technology, you will lead the Services organization line managers and accelerate our cross-functional change into servitization. You help our truck brands by enhancing existing, and delivering new, revenue streams and customer value, through Services. Your main missions will be: 
Lead the work to identify and create new digital vehicle related Services.  
Lead, develop and execute the Services roadmaps in your scope, for the design, development, and implementation of customer Services, from an end-to-end perspective. 
Lead and grow the Services organization and its cross-functional network, to be able to meet the expectations in Services revenue. 
Balance short-term commitments and long-term strategic objectives and further guide the team to make trade-offs and prioritizations in the backlog. 
Be pro-active in the “framing” capacity, making sure we bring the absolute best out of the collective organizations. 

By understanding the customer needs, your team will make sure to utilize the unique advantages that Volvo Group can bring, pair this up with partner solutions to deliver real customer value, and find the win/win/win.

You will report to the Vice President of BASC and will be an active team player in the BASC management team.

Who are you?
Your most important attribute is your ability to act as a Servant Leader, to challenge the status-quo and to continuously coach, grow and develop the people in our department. You are goal-oriented and a strong network-builder with excellent communication skills as this job involves a lot of collaborations. 

We believe you can work and thrive under demanding conditions while creating a successful and fun working climate. As a person, you have a broad technical know-how in the area, combined with people skills and belief in agile methods. You can inspire, develop and motivate individuals and teams and are eager to lead us on a transformational journey. We expect you to have: 
Master of Science in Electrical & Electronics Engineering or equivalent.
5 years of experience of line and/or project management.
Strong experience, or a genuine desire in understanding and improving the customer’s operations by Services.
A strong Business-driven mindset, combined with an ability to bring out the best of any organization.
A proven track record of defining and leading change.
Excellent verbal and written communication skills in English.

 As your future manager, I truly believe that what makes you thrilled going to work will make you successful. That means I will support you in your personal development and help you follow your professional dreams.  

For more information and questions, please contact me: 
Markus Johansson, Vice President BASC - Markus.johansson@volvo.com

Last application date is April 30, 2024.