Director, Product & Service Development

Position Summary/Objective:
Oversees and coordinates product & service development/project teams from conception through development cycle. Responsible for transferring technical know-how from the group companies. Implements and communicates the strategic and technical direction for the product/project team. Identifies customer needs for specific projects and programs and manages their development and execution. Interacts with marketing, manufacturing, and regulatory departments and with external stakeholders. Prepares strategic pre-launch and pre-marketing plans and provides input into development of long- and short-term marketing strategies. Identifies any issues that may delay product or project and recommends appropriate action to be taken. Plans and directs schedules and monitors budget/spending.

Director, Product & Service Development role is office-based.

Essential Functions:
Creating and enhancing products and services that are competitive in the market.
Lead product and service development projects. Collaborate with Marketing team to define product and service for unmet needs, setting product specifications, product launch and retiring products when necessary.
Supporting manufacturing and design activities by developing prototypes for products in development and help tech transfer from group (mainly Japan and China).
Supporting feasibility study, quote, implementation of customer’s service project by providing a technical advice to the service operation team.
Supporting technical support team by providing a technical advice on stem cell products.
Supporting a trouble shooting and/or cost down projects made at manufacturing team by providing a technical advice.


Education/Certification, Experience, and Competencies:
Requires a MS or PhD.
Typically requires a minimum of 10 years of career growth in a product and/or service development role or equivalent.
Demonstrated proficiency in presenting, written and verbal communication skills is required.
Proficient with Microsoft Office.
Must be detail-oriented and have strong organizational and time management skills.
The ability to work independently and creatively is required.