Director Service and Parts Assortment Engineering

Do you want to have fun, develop and deliver in a global team combining technology and business? Do you want to develop value and success of our customers and the Volvo Group?
 
GTT is now looking for a Director, Service and Parts Assortment Engineering, Aftermarket Technology.
Aftermarket Technology (AMT) is a global entity working to maximize the uptime of the vehicles for Volvo Group Trucks brands. Customers’ success is our focus.
 
We have offices in seven of the main Volvo Group Trucks Technology locations and are a truly global organization.
Active in all R&D activities, we are engaged in future technologies for both vehicles and uptime services. We are focusing on connectivity, digitization and predictive care for our customers.
 
We are accountable for the maintainability of the vehicles: by influencing the design and the technology choices, we make our vehicles and components easy to maintain, we improve the vehicle uptime, customers’ success and thus the Volvo Group profitability.
 
For each vehicle launched on the market, we deliver Diagnostic solutions, operations and procedures, Spare Parts assortment and information, Repair and Maintenance Solutions, Special Tools and Standard Times.
 
Job Summary
 
You are a member of the Aftermarket Technology management team.
You are the direct manager of the Service and Parts Assortment Engineering (SPAE) function that entails operations in our five main sites. This function supports all brands in all markets.
As a leader, you develop the teams’ efficiency and effectiveness to deliver all aftermarket services under your responsibility. You do this both for the site you are in charge of and for the global
As a product owner, you increase continuously the quality and the relevance of the services under your responsibility. For, you lead the team to acquire knowledge about the technology and the competitiveness of our solutions. With this, you enhance our ability to influence the services supporting future transport solutions.
You foster an innovative and competitive culture where we attract and retain talents to develop future technologies for uptime services. You develop the competences and the ways of working to increase the speed of development of connected solutions, data-driven services and predictive care for our customers.
As our representative in the Service and Parts domain, you manage and develop the network necessary to achieve our targets: Brands, Group IT, Group Trucks Technology, Group Trucks Purchasing and Group Trucks Operations (especially Service Market Logistics). Aftermarket Technology deliveries are the key contributors to the Volvo Group joint Aftermarket revenues.
Accountabilities & Responsibilities
You are responsible and accountable for leading and developing Service and Parts Assortment Engineering. You are responsible for developing the global functions in close collaboration with the global Directors within the AMT management.
You have the responsibility for budget, investments and resources of SPAE.
You are empowered and accountable for the SPAE deliveries in all sites. You represent Aftermarket Technology in various governance forums managing the Service and Parts domain.
As a member of the Aftermarket Technology global management team you also have responsibilities to develop the total AMT towards set objectives.
 
Education & Experience
You have a master’s degree in engineering or equivalent
You have at least 5 years’ of experience in the automotive engineering domain or in the aftermarket business
You demonstrate 5 years of experience in leading leaders in a global environment

 Leadership Competencies
 
As the leader for Service and Parts Assortment Engineering, you love to lead people and technology. You work with simplicity, empowerment and accountability. Growing competences, knowledge and professionalism is close to your heart.
You have a strong customer focus, holistic/strategic mindset, well-developed composure and managerial courage.
Through coaching leadership you thrive on driving and leading change as well as developing your direct reports and others.
 
Behavioural Competencies
 
You are a team player with a strong ability to lead organizations in cross-functional way.
You live the Volvo Group Values with high integrity and trust. Your negotiation, networking and perseverance skills are required to interface with engineering, sales colleagues and other departments with the aim of optimizing what is best for the customer and the Volvo Group. You have the drive to continuously develop Aftermarket Technology as well as your personal abilities and behaviors.


Position reports to  
Vice President Aftermarket Technology