Director Technology & Service Development

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Your future team
Aftermarket Technology (AMT) is a group function with the mission to provide Volvo Group’s brands with aftermarket solutions. We provide solutions directly to Volvo Trucks, Renault Trucks, Mack Trucks. We support Volvo Bus Corporation, Volvo Construction Equipment, Volvo Penta. AMT also provides solutions to Partners and Joint Ventures. 
Aftermarket is the category that entails the job areas involved in how the Volvo Group manages the lifecycle of its offering (both hard and soft) by providing diagnostic, maintenance, repair, and spare parts for sold products, dealer support and assistance to secure customer satisfaction.
Aftermarket Technology has 5 sites located in Sweden, France, India, USA and Brazil. We employ over 407 employees and 173 consultants. We manage an activity worth 1BSEK of R&D investment. 
Your organization holds 40 engineers based in several sites.


What you will do

Technology & Service Development (TSD) is a core function of AMT working as an incubator for disruptive technologies and as an engineering function for uptime services. TSD also delivers all technical information needed to quote and manage service contracts for all Volvo Group’s brands.
You work with the Brands and Strategic Product Planning to define the required evolution of the uptime service portfolio over the coming years. You are empowered and accountable for leading the development to meet the decided intro dates for concepts or full services.

You manage the following service portfolio for all Brands and all markets:
* Service contracts technical information
* Development of specific services for Renault Trucks
* Predictive maintenance services embedded in our Global Diagnostic Service Platform (GDSP)
* Augmented aftermarket services such as Augmented fault tracing, Augmented safety instruction and Integration of the augmented reality framework in GDSP.
* Incubation of Artificial Intelligence in aftermarket services
* Incubation of the automation of diagnostic, repair and maintenance activities.


TSD is a team built on deep expertise combining domain knowledge, data-science, and computer science. Our engineers are based in Gothenburg Sweden, Lyon France and Bangalore India. You develop the organization, the people, the processes and the technology to deliver on our business objectives.


Who are you?

You love to lead people and technology. You work with simplicity, empowerment, and accountability. Growing competences, knowledge and professionalism is close to your heart, and you have the drive to continuously develop the organization as well as your personal abilities and behaviors.
You are a catalytic manager, an intrapreneur, seizing new opportunities, unleashing the potential of the team to develop new solutions for our brands. 
You create a strong cross-functional collaboration within Aftermarket Technology, Complete Vehicle, Group Trucks Technology, Group Trucks Operation Service Market Logistics as well as Volvo Group Digital & IT. You break the silos and bring together all required competences, whichever the organization they belong to, to innovate and break new grounds in the uptime service domain.

You hold high standards of performance and develop the teams’ efficiency and effectiveness to deliver on quality and time. You foster a growth mindset and an innovative culture where we attract and retain talents to develop future technologies for uptime services. You develop the competence and the ways of working to increase the speed of development of connected solutions, data-driven services, and predictive care for our customers.

As a member of the Aftermarket Technology global Leadership Team, you also have responsibilities to develop the global AMT towards set objectives. 
You live the Volvo Group Values with high integrity and trust. 
We also want you to have:

•    Master’s degree in engineering or equivalent.
•    Several years’ experience in leading people within product or service development.
•    Experience from engineering and/or aftermarket business.


Curious? Want to join the team?

Then send your application as soon as possible. We’d love to hear from you and don’t hesitate to call me if you have any question!
Pierre Andraud, Vice President Aftermarket Technology
Pierre.andraud@volvo.com
+33 665 895 917
Last application date is 5th of November.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
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