District Manager Nordics – Nike

District Manager Nordics – Nike (location Stockholm or Malmö)


Fox NSP Europe, a subsidiary of Fox Group, is an operating partner for the Nike sports brand in Europe. We are currently growing fast and opening several new stores – therefore we are now seeking a District Manager Nordics for our Nike stores in Sweden and Denmark.


NIKE does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. At NIKE, Inc. it is about each person bringing skills and passion to a challenging and constantly evolving game.

Position Overview:
The District Manager is a multi-unit position that provides direction and support to the Store teams within a geographic area ( 5-10 locations in Denmark and Sweden countries) to ensure delivery of a superior customer experience and to maximize the sales/profits of the stores. In this role you will be the immediate supervisor of a group of store management teams and perform functions to ensure that staff selected will be trained, coached, and held accountable to maintain performance standards. You are responsible for the execution of all Company policies, procedures, programs, and systems. With the support of the V.P. Sales, you will build and manage a high-performing team through selection, training, development, & coaching to ensure proper execution of all Store procedures while ensuring a positive work environment for all employees and a premium retail experience for every customer. You will work with Store Managers and cross functional support departments (merchandising, human resources, training, business planning) to align with company goals while ensuring compliance to Nike guidelines & standards, local and country law/legislative requirements and ensuring protection of Company and Nike brand and assets.

Key Responsibilities:
Develop and coach Store Managers to maximize contributions and ensure a high performing store team. Confirm that systems and processes are being fully utilized to manage the recruitment, on-boarding, training, development, recognition, and retention of all team members- inclusive of new stores/acquisitions. Conduct quality, timely performance reviews and provide ongoing performance feedback. Evaluate people metrics including turnover, staffing, engagement. Responsible for succession planning for key positions (internal/external top-talent) for the Area and talent planning to enhance Area performance. Responsible for ensuring a positive employee experience where all employees are treated with respect, dignity, and fairness. Provides guidance and support to resolve all employee relations issues. Conduct regular managers’ meetings to communicate and reinforce priorities.





Maximize sales versus budget and prior year through monitoring/execution of company programs and ongoing review of overall store performance. Monitor labour costs and utilizes profit/loss statements to analyze results and implement corrective action as necessary to enhance results.





Evaluate Store performance for the continual improvement of store KPIs on all day parts. Assist Store Managers with diagnosis of sales/service issues and executing tactics to resolve.





Ensure Store compliance with all Company and Nike operating policies and procedures and alignment with company goals and objectives. Works with V.P. Sales to establish store priorities and works with Store Managers to develop and execute Store plans. Evaluates Area performance, receives and incorporates feedback from other support functions (i.e., Training, V.P. Sales, Customer feedback etc.) and ensures action plans are implemented to improve Store/Area performance.





Ensure compliance with all country/local laws and regulations in the areas of health, safety, labour and employment, as well as any applicable company policies, guidelines, and procedures. Communicate all pertinent Company information to Stores.



Decision Making Authority:
Analyze Area/performance data (e.g., sales, labour.) to address negative trends/improve store/area performance.





Analyze and assess management talent and proactively address performance gaps to ensure organizational goals are met.





Monitor, investigate, and resolve customer complaints, transaction trends.





Approval of expenditures within the established guidelines





Ensure corrective action is taken related to customer issues or poor performance of store management team.



Qualifications:
College degree and 3-5 years multi-unit management experience in Retail or related industry; or equivalent combination of education and experience.
Strong analytical skills to assess situations, determine root cause, initiate plan of action, and follow through to resolve; high level of integrity and business ethics; strategic goal-setting skills.
Demonstrated ability to lead and manage in a fast-paced dynamic environment; recruit and develop talent who will move the organization forward; ability to make tough decisions. Excellent communication and delegating skills; and strong collaborative and team-building abilities.
Strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Experience/ knowledge of local markets related to employment, government requirements/legislation (holidays, pay, elections) and local wage/labour trends/expectations. Insights on demographics.
Highly organized and skilled at prioritizing time/effort of competing tasks.
Must have reliable transportation and be available to travel to multiple Stores, meetings etc. Availability to work various days/shifts (weekends, evenings, holidays etc.)
Strong PC skills with knowledge of Microsoft Office suite.
Swedish/Danish and English Speaker



This position is full-time and based in Stockholm or in Malmö. Please note that the final candidate will be offered one year contract to begin with. After this first trial year the role could become permanent.


Please submit your CV and cover letter in English as soon as possible since we will review the applications on an on-going basis.


For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.