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Arbetsbeskrivning
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Situated in Treppendorf near Bamberg, Musikhaus Thomann Europe’s largest musical instrument and equipment retailer is constantly growing. Therefore, we are looking for you to further strengthen the service we provide to our international customers/focussed on Swedish customers. Share your passion and your expertise with our customers every day!
Your tasks
Processing of all international customer orders and enquiries via phone, e-mail and chat
Advising customers in cooperation with our expert services
Advocating on behalf of our customers to represent their concerns and interests
Ensuring smooth handling of the services we provide
Working in close cooperation with our experts services and workshops
Contributing to the continual optimisation of the services we provide
Your Profile
Fluent written and spoken Swedish and English; another foreign language would be an advantage
You like dealing with people and helping them out with their concerns and you already have first experiences
Completed vocational training in commerce or service industry, or comparable professional experience
Ideally you play an instrument or are interested in the music industry
Highly proactive, committed, goal-oriented and a team player
Experience in working on a PC and with the standard MS Office applications
What we offer
Customers who love us and our products :-)
challenging and varied work for Europe’s largest music retailer
a state-of-the-art work space, far removed from the noise and traffic jam of big cities
Possibility of working from home up to two days per week
an attractive salary
varied projects in an international working environment
a professional team with flat hierarchies in a pleasant working atmosphere
regular opportunities for professional development
for moving to Germany we will provide with help setting up the papers and our relocation team will help you with finding an accommodation
Who we are
"Thomann är en enorm orkester fylld med otroligt begåvade musiker som tillsammans fortsätter att förbättra och utveckla sina färdigheter. " Hans Thomann, VD
Musikhaus Thomann is Europe’s largest musical instrument and equipment retailer with about 1500 staff. As a full-range retailer, Musikhaus Thomann sells not only instruments and equipment, but also light systems as well as stage and studio technology. Our store on more than 5,500 square metres, our extensive web store and our warehouse holding more than 88,000 items attest to our position as the market leader. From our company Contact Center, our sales representatives (most of them musicians), native speakers from 18 countries, attend to our more than 14 million customers globally and arrange for dispatch of up to 38.000 parcels daily.
Do we have your interest? Apply today!