Dutch B2B Support Specialist - Social Media platform

For everyone who wants to start a career in Digital Marketing, working for Meta can be a great stepping stone to start a career in this area.

Are you passionate about the world of Online Marketing? Are you a fluent Dutch speaker? If so, we are waiting for your application! We are looking for someone with excellent communication and problem-solving skills. Start a promising career, find the solution for issues of business customers, maintain a positive relationship between them and the company.

Requirements
What you will do:
Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
Address issues via chat, email or phone channels, following operating procedures;
Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues;
Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Requirements
Excellent communication skills in Dutch
Bachelor’s degree (preferred)
Minimum 6 months of relevant customer care experience
General understanding of online marketing products/services being supported
Excellent communication skills
Dynamic and organized
EU Passport
Relocation to Portugal

Benefits
Excellent salary
2500 euros hiring bonus
International career in a multicultural environment
Training and familiarization phase
Opportunity to grow in a multinational company
Free Accommodation in a shared apartment
Refund of initial flight expenses
Free annual flight to the homeland
Health Insurance since day one in the company
Free Portuguese language courses, surfing, soft trekking and much more.


Required language: Dutch