Dutch Customer Advisor for energy provider - WFH in Greece

Location: Greece - work from home
Role: Dutch Customer Advisor
Salary:  The Basic net salary is 1000 € net/month (plus the additional Christmas, Easter and Holiday bonus). Additional 100 euro gross p/m fixed (language) bonus = approx 60 euro net + Euro 30 net p/m work from home allowance. + 132 euro net p/m for food vouchers (approx 1230 Euro net in total p/m including food vouchers). You also have around 170 euro gross performance bonus potential p/m.
Training: provided, fully paid

The company
Our client specialises in everything that has to do with customers and contact. As a Business Process Outsourcer, the client takes over the whole customer chain. With 12000 members and locations in Belgium, Netherlands, Luxembourg, Morocco, Spain, Greece, Turkey and Suriname, they have a unique combination of customer contact services with tailor made solutions for their clients. We are very excited to recruit a new German Client Advisor - WFH anywhere in Greece. This position will be for our client – an outsourcing partner - who has just opened a new office in Thessaloniki, Greece - however this is a 100% remote role in Greece so no need to come to their office.

The Role
As a Customer Advisor you will represent an Energy provider for the Dutch and Belgium market. You will receive incoming calls, emails and live chat from clients in relation to energy packages, pricing calculation and invoice queries. Providing information in relation to tariffs and discuss the advantages for the client switching to this new energy provider is also part of your daily tasks. 

Requirements
We are looking for candidates who have:
Excellent communication skills both verbally and written in Dutch
Previous customer service and /or back office experience desired
Flexible attitude
Computer literate
Ability to work from home (home office and good broadband connection)

Benefits & Salary

The Basic net salary is 1000 € net/month (plus the additional Christmas, Easter and Holiday bonus). Additional 100 euro gross p/m fixed (language) bonus = approx 60 euro net + Euro 30 net p/m work from home allowance. + 132 euro net p/m for food vouchers (approx 1230 Euro net in total p/m including food vouchers). You also have around 170 euro gross performance bonus potential p/m. Full paid training will be provided. Laptop plus 2 screens are provided to you if successful. 

About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com



Required language: Dutch