Dutch speaking customer service to our customer, Handelsbanken in Malmö

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Handelsbanken is a full-service bank for both personal and corporate customers and has a nationwide branch network in Sweden, Denmark, Finland, Norway, Netherlands and Great Britain.

Handelsbanken regards these countries as its domestic markets. The bank was founded in 1871 and currently has over 11,000 employees working in 24 countries.

Since the early 1970s, Handelsbanken’s organisation has been strongly decentralized and operations are always based on the customer's requirements. This means that all business decisions regarding individual customer relationships with the Bank are taken close to the customer.

Handelsbanken Customer Support is situated in the City-Centre of Malmö.

Job Description
We are looking for a Dutch speaking customer service representative to our client Handelsbanken, in Malmö. The support is conducted through phone and e-mail, towards both private and corporate customers.

You will be employed as a consultant at Manpower and the position is full time and will start 1 of June.

Who are you?
To be successful in this position you need to be a good communicator and have Dutch as your mother tongue. You also need an excellent command in English both written and verbal and if you also speak Swedish this is seen as a merit but not a requirement.

A good technical knowledge and experience from different browsers, networks and operative systems is an advantage.

As a person you are service minded, able to take initiative, responsible and confident. We prefer that you have an ability to pedagogically explain, how for example their internet banking works. You are a team-player who enjoys co-operating within a small group.

What can we offer?
We can offer you a varied and diverse work while you have all the security of a permanent employment. You have the opportunity to gain experience from different workplaces and industries, and the chance to build a large network. We work with many attractive customers, and may open the door to interesting and exciting projects.

Contact
You are welcome to apply for the job via the application link below. Since this selection process is ongoing, it is important that you submit your application as soon as possible. If you have questions about the service, feel free to contact Frida Stubbendorff at 040-6606310.