Dutch speaking Customer Support to GANT

Are you a student looking for a temporary position over the Christmas period?

Do you speak fluent Dutch?

ABOUT THE COMPANY

GANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven, Connecticut, GANT revolutionized the way the world dresses by creating American Sportswear icons. Today we continue to challenge convention and make clothes for the courageous, the curious and the creative - a community of people who believe you should never stop learning.

GANT enjoys a global presence in over 70 markets, with 600 stores, 4,000 selected retailers and with a team of 1500 employees globally. We strive to become employer of choice within premium lifestyle and are always looking for new passionate people to join their team.



ABOUT THE ROLE

As a Customer Support Agent towards the Dutch and German market you will be handling customer queries over phone and email. You will be part of a small team of customer agents service GANT customers regarding queries relating to returns and refunds as well as other claims.

You will receive a 2 week onboarding in to the systems and claims handling before you start your role. The position will be temporary over the Christmas period but with possiblity to continue to work extra hours during evenings and weekends afterwards.



WHO ARE YOU?

To be successful in this role we believe that you speak Dutch fluently, it is also benefical if you speak a second language, preferable English and/or Swedish. It is also beneficial if you have previous experience in customer service or working in digital platforms.

But most importantly we believe that you are

- A fast learner that can handle digital platforms
- Service minded and friendly
- Communicative and not afraid to ask for help




Does this sound like something for you? We look forward to your application.



OTHER INFORMATION:

Start: December
Location: Stockholm, Hybrid solution
Employment form: This is a temporary full-time consultancy position where you will be hired as a consultant through A-hub.

For questions regarding the position please contact Julia Nilsson at julia@a-hub.se