Dutch speaking Sales Administration Officer

About the role
As a Sales Admin Officer you will be a key player in the organization and for driving customer satisfaction in a direction that aims to increase Service, Performance & Quality. To be successful in this position you need to be a good communicator and have excellent command in English, both written and verbal. You are also fluent in Dutch and can service and support the Dutch speaking customer base in a professional manner, verbally and in writing. Knowledge within the logistics area and IT is an advantage but not a requirement.

As a Sales Admin Officer you will mainly be the front-line operator in one or more languages. Some of the tasks can be:

• Be the main point of contact for customers & market companies for parts orders and inquiries.
• Respond to incoming orders and queries per phone and e-mail, utilizing a network of colleagues & external partners for support
• Execute order administration tasks in SAP and other internal tools & systems.
• Follow-up on orders, service level agreements and other key measurements.
• Assure that transport to each customer is done in the right time, and at the lowest cost.

The work may also include to be the second-line operator in one or more of the following areas

• Issue purchase orders and follow up on deliveries from suppliers
• Participate in Daily Management and other activities to constantly improve the operation
• Responsible for driving and maintaining our Quality Management System (QMS)

The assignments extent is full time and the working hours will mainly be during office hours 8-16.30 Monday-Friday, Location: Lund.
The assignment is initially a 6 month contract trough Adecco, with a chance of extension.

About you
As a person, you are service-minded, result-oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools. You have excellent communication and networking skills, customer service being your leading star. You can take initiatives and drive for changes. You are a team player and enjoy co-operating with others to solve the work tasks most efficiently.

Important for this role:

• Can communicate unhindered in Dutch and English
• Have experience from working with customer service and administration before
• Have a post-secondary education
• Knowledge within the logistics area and IT is an advantage but not a requirement
• It is an advantage if you also speak Swedish

 

About Adecco
Adecco is the world´s largest recruitment and staffing, and our most important asset is our qualified employees. With us and on our customer assignments, you as a consultant to be appreciated for your skills that makes a difference! Your experience will grow as well as your social and professional network. Adecco can offer you the possibility of interesting assignments at attractive companies, for services that may never come out in the open market.
Contact details
If you have questions about the assignment or the recruitment process, you are welcome to contact responsible recruiter:

Marie Ekvall via marie.ekvall@adecco.se

If you have questions about registration, please contact our support: info@adecco.se

Welcome with your application!
We kindly ask you to write your application in English.

Keywords
Sales, Administration, French, English, Lund