E-commerce customer support (night shifts)

Do you like watching and creating exciting, spontaneous and genuine short-form videos at night?
Have you ever wondered who runs social media, what does it look like from the inside (how it works)?
Have you ever had troubles with scrolling short videos? Now you have an opportunity to have direct impact for the grow of the biggest social media platform!

We are looking for you!

·        If your evening routine is scrolling social media,
·        If you successfully completed your studies,
·        If you enjoy finding greatest solutions / is solution-oriented
·        If you communicate freely in English,
·        If you are customer oriented – obsessed with providing an outstanding experience of customers, you are patient and empathetic,
·        If you have capability to keep a positive attitude and make rational decisions under pressure,
·        If you are calm and well-organized – you feel great in fast-paced environment, constant change gives you energy. 

What are some of your exciting tasks?

·        Responding efficiently with compassion to users and customers who reach out for help,
·        Checking reported problems in accordance with the company's mission,
·        Making sure we are providing the best user experience through growing issues and developing solutions,
·        Effectively managing your time with strong ability to multi-task.

How can we thank you for your commitment? We can give you:
·        Modern workplace in Katowice in international environment
·        Flexible working hours (shift system: Monday-Sunday, 10 p.m. – 6 a.m.),
·        Labour contract or civil contract – it’s up to you!
·        Transportation allowance
·        Benefit system.
·        Talent development system (internal promotions)
·        Building valuable relationships/contacts with coworkers and customers 


Required language: English