E-learning Training Specialist

Are you looking to join a diverse team where your skills and abilities will be key to develop our courses and trainings’ offers and support our customers and partners’ projects? Then be a part of our Academy team who is taking the next step towards delivering more modern, customer-oriented e-learnings!

About the role
In a time when customers want to have trainings on demand, we go from more classroom led trainings to e-learnings that can be taken when it is convenient for each customer. We want to elevate our offered pedagogy in a customer-friendly, easy-to-use bank of courses. We want our e-learnings to be enabling our customers easily, and to reflect what is expected from technical trainings tool today.

What you will do
As a Senior E-learning Training Specialist, you will play an important role in the development of our e-learnings, creation, maintenance, and update, as well as in expanding our portfolio and working with technical enablement.

You will also play an important role in establishing and maintaining work relationships with other departments, for instance, Customer Success Group teams. As you are experienced in e-learning you will contribute to the development of our learning platform and suggest enhancements and improvements. Together with SMEs (Subject Matter Experts) you will develop our training and contribute to new ones.

You will report to Hanna Jonsson, our Academy Director, based in Stockholm.
You may be required to travel to company events, customer training and other exceptional occurrences.

Requirements

- Experience of E-learning creation, maintenance, and update

- Voice over

- Video and sound editing

- Experience in different e-learning creation software, e.g. Camtasia

- Experience in different LMS

- Project management skills

- High IT affinity and proficiency in MS Office products

- Salesforce experience

- Customer-oriented focus and ability to work as part of a fast-paced team

- Proven organizational and time management skills

- Excellent written, verbal and presentation skills in English,

Who you are
You are a strong communicator who also is comfortable mentoring and coaching junior training specialists. Besides, you are customer oriented with a sound ability to listen to the customers’ wishes and concerns and come up with recommendations and solutions that would work both for the customer and Tacton.

Working with technical enablement of our Tacton products requires strong project management and leadership skills, to be able to coordinate the different initiatives needed and make sure that everything is done in time.

You have a growth mindset and are interested in cross-functional collaboration. Supporting each other is important for your team. You value transparency and honesty. Being at ease with influential communication up to executive level, international teams and multiple cultures is in your nature.

What we offer
A competitive salary and a healthcare package are certainly at the top of the list. How do flexible work hours (as long as you attend remote team meetings), and a great work environment sound?

At Tacton you will get the chance to develop your career in an organization that values teamwork and promotes individual growth. We offer a global and open environment working with the latest technology to solve important and complex problems in the manufacturing industry. We offer flexible working conditions, and our teamwork is based on knowledge sharing and professional respect.

Most importantly, we put high value on working as a team and having a great time together!

Our work culture and why you belong.
Collaborative, Engaged, Trustworthy, Customer-Oriented, and Visionary. Do any of these value words resonate with you? If so, we would love to hear more.

And value words are only the tip of the iceberg! Our culture is so much more than words on a poster, we are all dedicated to making Tacton a great place to work. We may describe our culture as “casual” with little hierarchy, and no “big egos”. We value effort and celebrate successes. We treat each other kindly and we politely disagree with no hard feelings.

You may find that Tactonites come from many different parts of the world, with many different stories and experiences. And we think that this diversity is part of what makes us great!

We are proud to be an Equal Opportunity Employer committed to providing an environment that champions diversity. The more inclusive we are, the stronger we become.

As a Tactonite you will be welcomed with open arms (even virtually), and we have a comprehensive onboarding program that lets you get up to speed on everything Tacton does. We look forward to receiving your application. We encourage you to apply as soon as possible as we consider applications on a rolling basis.

About Tacton
Tacton is a leading Software as a Service company trusted by global manufacturers. We got started in the late 1990’s when six computer scientists figured out a revolutionary way to help Manufacturers overcome their most business-critical, product configuration challenges. Since those early days, we have grown to support global manufacturers seeking to thrive in a changing world.

We invite you to find out more about us @ www.tacton.com/about