E-mobility – Service Market Implementation Manager

Scania is now undergoing a transformation from being a supplier of trucks, buses, and engines to a supplier of complete and sustainable transport solutions.

Do you want to build Scania’s future and lead the electrification shift? The world of transport and logistics is electrifying rapidly and Scania is facing the biggest shift in our history. Our target is to take a leading role in the transformation by introducing new tailor-made products, services, and sustainable transport solutions. Besides a whole new product range, this will change the way we do business and interact with our customers.

Our purpose is to package, communicate and implement the technical capabilities needed in the service network, for our E-mobility Solutions in operation and coming products.

We are just delivering our first battery-electric trucks and are now looking ahead to build our capabilities to manage a rapid increase of products, volume, and markets in the coming years. Core in these capabilities is to roll out service readiness of our offering on new markets for them to be prepared for coming solutions. In this, the Service Market Implementation Manager will be essential.

About the team: Service Network Introduction and Technical Competence

We are a group of driven, enthusiastic, and skilled people that enjoy the fantastic challenges and opportunities that the Service network offers. As a group, we all work closely together with interconnected responsibilities and competencies to enable open and engaging discussions and to assure quick support when needed. This includes co-operation with our sister functions in Service Operations and in Service Portfolio and delivery. We also work closely with the other Service departments within Scania as well as R&D depending on the needs at hand. Flexible employment with the possibility to work from home is of course possible.

Assignment

The main responsibility of the Service Market Implementation Manager is to define, plan and manage activities related to Service Network readiness on existing and new market places. In the role, you will work closely with other departments at head office and our Business Units to secure Scania’s capabilities in all areas of Service Network Readiness and how they relate: Staff preparation, Workshop Methods, and tools; Communication (Market information/Internal communication?); Workshop requirements; Support tools; Parts and logistics; Infant care support and others.

Part of the role is to professionally manage implementation activities and sub-projects according to the approved Project Management Process. It will be important to engage with the markets to understand their situation as input to appropriate setup for their needs. It will also highlight gaps to address for continuous improvement. 

Another part of the assignment is to act as an active and proactive stakeholder in product development projects. You will work with understanding the technological solutions and possible service market consequences of the product development projects. You will then translate your findings together with the Services Operations organisation into Service network impact and needs.

Your daily work will focus on both the present and the future service market needs.

The outcome of your work will have a high impact on the ability of many roles and functions of our commercial organisation to do their job in a safe, correct, and efficient way.

Your profile

You:


• are a self-propelled person that is able to see and build structure from scattered information and find and fill in the missing pieces.
• have great communication skills both internally and externally
• love the challenge of rapidly changing environments
• have a technical interest and a curiosity for new technology.
• feel comfortable speaking in front of big crowds and management

Keeping track of minor and major deliverables with the various time frames is central to you. E-mobility is an uncertain and rapidly changing area and a pragmatic approach and open mindset are something that defines you. 

Competences/experience


• Experience from, and knowledge of how to work in a project organisation is desirable.
• Service market experience/understanding is positive but not mandatory.
• You have a generic technical understanding and curiosity that can guide you in what is needed in the different service areas
• Leadership skills are helpful in the role
• General skills in Microsoft Office
• Ability and experience of setting and stating clear demands into various organisations and projects

Application

We are looking forward to reading your application, which contains a cover letter and a CV latest February 28. Interviews are ongoing and the position may be filled before the last application date.

For further information
Please contact:

Andreas Åkesson, Head of Service Network Introduction and Technical Competence,

Tel +46 736 55 10 02

Andreas Brandt Karlsson, E-mobility Officer Service Network, KYOB,

Tel +46 765 16 65 09