eBuilder is looking for a Support Manager!

eBuilder helps its customers automate and rationalize their business processes in the areas of: Supply Chain, Procurement, Travel, and Customized processes.Increased customer value through rationalization and automation in these areas is achieved through eBuilder's end-to-end integrated and process-based solutions, which are provided as Software as a Service (SaaS).eBuilder serves more than 120 multinational customers in 50 countries.Headquartered in Stockholm (Kista), eBuilder has 150 employees and regional offices in Australia, and Sri Lanka.eBuilder is looking for a Support Manager!eBuilder is looking for an experienced Support Manager to manage our global support team and develop our support processes.The position includes responsibility for the day to day support operations as well as improving and streamlining our support processes and systems.The support team has offices in Sweden, Australia and Sri Lanka and has almost 30 team members.The position as Support Manager is based in Kista, Stockholm, but candidate should be willing to travel overseas.Key experience and competence: * Documented experience in managing support teams.* Experience in business process improvement.* Good computer skills and technical experience * Excellent written and oral communication skills, English and Swedish * Competence in travel, procurement and/or supply chain domain areas meriting.We believe that a successful applicant will have previous experience from support organizations in software product or SaaS companies, is a people person, is business oriented, enjoys customer relations and is not afraid to work hands on when required.About eBuilder: eBuilder offers a international workplace with offices in Sweden, Sri Lanka and Australia.We work together in a dynamic, rewarding environment and our experienced leadership, leading technology and product expertise, and strong relationships with a broad base of customers and partners, make eBuilder an exciting and challenging place to work.The company is committed to maintaining a diverse global workforce and a quality work environment for all our employees. How to apply: In this recruitment eBuilder cooperates with Academic Search.To apply for the position, click the link below, fill in your contact details and attach your personal letter together with your CV.We need your application as soon as possible but no later that April 30th.