ECOMMERCE CLUSTER TEAM LEADER

Who you are
Are motivated to influence strategic decision making and to contribute to results through collaboration within global organization and the markets, and you want to develop and lead a high-performing team, promoting individual growth? Are you passionate about understanding the behaviors of consumers (what we call the many people), and you want to participate in how we develop this relationship with customers?
We are now looking for an E-commerce Cluster Team Leader that will lead, coach, and develop a team of E-commerce Cluster Leaders, promoting individual growth and securing a high performing team.
As an Ecommerce Cluster Team Leader, you will need:
• Think long term, you define plans and set directions, you coordinate tasks and execute them when necessary
• Drive business sustainable and profitable growth and contribute to overall success and results through people
• Influence strategic decision-making, and a understand comprehensively the complexity of relationships in large organizations
• Broad knowledge of direction setting, creation of strategic and operational goals and plans as well as follow up on KPIs
• Understanding of complex relationships between people, processes, information and technology
Also, you have a strong knowledge about the IKEA brand, concept, culture, values, and ways of working.
Your responsibilities
As an Ecommerce Cluster Team Leader, you will work together with all functions in Ingka, especially with Market Support, Digital and the Markets to define strategy, support planning and performance management and decision-making processes around digital customer meeting points.
More in detail you will:
• Implement with stakeholders, preparing and communicating holistic and relevant analysis, that help identifying sustainable growth business opportunities with a broad performance perspective and business case thinking.
• Collaborate across the organization through defining and developing reports and analysis, to support the development of unique, inspiring, and convenient ways to meet our customers.
• Analyze commercial, customer, operational and financial reports, follow closely the performance of digital channels, and continuously identify opportunities for improvement.
• Manage an assigned cluster of markets, to assist them in monitoring their business and seeking business opportunities to fulfil and exceed goals, and act as their voice in the global organization.
• Manage global stakeholders addressing doubts/issues related to digital channels with an end-to-end mindset.
• Determine global and markets business needs and explain as a Business Owner in Digital Product Teams
The location is Malmö, and you will report to the Digital Channel Performance Manager.
bout this work area
The mission of the area is to steer and deliver sustainable and extraordinary growth for our customers, people, planet, and company by working together in the development of unique, inspiring, and convenient digital meeting points with our customers.
To enable better business decisions, securing effectiveness and efficiency, and leading in accordance with commercial and business strategies for our digital customer meeting points.
Support the markets empowering them to realize unique, inspiring, and convenient digital meeting points, providing them with economy of scale and exceptional quality in common solutions for all.