End Customer Specialist

Global Sales Operation is looking for a full-time position to handle some of the activities related to our Large End Customers. The End Customer Program is one of the pillars of our business strategy, and you will be working in full alignment with our End Customer Director.

Who is your team?
Global Sales Operation's team consists of several areas, e.g. Distribution, Channel Partner Program, End Customer, as well as Bid office. All with the aim of upholding common global framework where we work closely with representatives from the head regional sales offices, colleagues within Global Sales organization, as well as functions at Axis headquarters.

The role as End Customer Specialist, Global Sales
Your main tasks will consist of:

* Data management: Qlik and Salesforce mainly. Act as primary contact in charge of building and compiling comprehensive end customer reports to include executive summary based upon analysis of the data. Business advisory role in sales analysis of end customer related reports: provide data analysis to be shared with Program managers, and Global Sales to support strategy plans.

* Support Sales processes (CRM, Salesforce etc.) together with Sales System team within Global Sales, ensure proper follow up of the implementation of new solutions to cater for our KAM end customer community, maintain global Salesforce guidelines for end customers up to date (Dashboards in Salesforce etc.) as well as End Customers intranet web pages.

* Act as primary contact for day-to-day questions from the head regions' KAM EC communities, coordinate the account teams in Salesforce / MS Teams between our head regions providing them with operational guidance in coordination with our bid office team.

* Initiate and support process development initiatives to improve Program efficiencies in all our three head regions and centrally: like system optimization (usage) to better support our KAM End Customers in the regions. Act as liaison between various other departments to build processes to improve, rollover and product discontinuation. Work cross functionally across various departments within HQ global functions

Global Sales
Global Sales Operation is the centralized hub of the key global functions, which main goal is to drive strategy, and support all sales regions to generate more business with simplicity: easy to buy, easy to sell, easy to service.

Within Global Sales Operations, you will be part of the End Customer department acting as the day-to-day interface to the regions, as well as to the other central departments in Axis HQ as needed. You will support the implementation of the company strategy agreed upon to reach the End Customer Program's goals and will be the main point of contact to drive some initiatives put in place processes to improve End Customers Program efficiencies in the head regions.

The position is based in Axis HQ in Lund, but you may travel abroad to attend specific internal events few times a year (10 to 15 working days).

Ready to act?
If you have any questions, please contact Sabine Lecachey, Director End Customers at or Henrik Boman, Director Global Sales Operations at