ERP IT Support

Founded in 2016, BICO (formerly CELLINK) is the leading Bio Convergence company in the world by combining different technologies, such as robotics, artificial intelligence, computer science, and 3D bioprinting with biology, we enable our customers to improve people's health and lives for the better.
With a focus on the application areas of bioprinting, multiomics, cell line development, and diagnostics, the company develops and markets innovative technologies that enable researchers in the life sciences to culture cells in 3D, perform high-throughput drug screening and print human tissues and organs for the medical, pharmaceutical, and cosmetic industries. We create the future of health.
The Group’s products are trusted by more than 2,000 laboratories, including all the top 20 pharmaceutical companies, are being used in more than 65 countries, and have been cited in more than 9,000 publications. BICO is listed on Nasdaq Stockholm under BICO. www.bico.com
We are looking for an ERP IT Specialist for the Gothenburg office:
Responsibilities
Ensure that the ERP software platform is maintained to an accurate and excellent standard, documenting, and tracking all improvements and support tickets.
Change settings in add-in software
Performance responsibility for the integration/middleware strategy and upgrades
Stakeholder for external consultants specifications around integration software
Technical and performance responsibility for ERP and integrations Software upgrades
Adding new Software solutions to the ERP system

Qualifications
Strong communication skills, including the ability to explain and teach methodologies
Proof of exceeding set targets and excellence in planning and in meeting deadlines
Technical skills within ERP, middleware and integrating softwares
Experience in successful preventive maintenance of ERP system performance
Problem-solving and organizational skills.
A minimum of 2 years working experience in an ERP support technician position or similar.
Deep knowledge in ERP (Preferably Microsoft Dynamics 365), mddleware solutions and integrations software
Performance measurement of ERP and middleware systems
Good English skills both spoken and written
Maintenance of ERP, add-in programsand middleware systems
Handling ERP integrations projects
Monitor and troubleshoot ERP and integrations software performance