ERP Specialist - Microsoft Business Central

Össur was founded in 1971 and has grown since then through both organic growth and acquisitions. Today, we are a global provider of patient care. And that's how we live by our mission of improving people’s mobility. Our top priority is to provide our patients with the best possible solutions for their needs and create optimal clinical outcomes. As a leading global company in non-invasive orthopedics, we deliver advanced and innovative technologies within the fields of prosthetics, braces, supports and compression therapy. The headquarter is in Iceland, with over 4000 employees worldwide and operations in more than 35 countries. Össur is a value driven organization where the core values are Honesty, Courage and Frugality. Our core competences are Collaboration, Communication, Driving Results, Customer Focus and Change.
Your role
As member of the global IT department, you have a EMEA regional focus. Working with the system and process owners on the support, maintenance, and delivery of Microsoft Business Central for related users and processes, in line with global templates. Supporting and maintaining a healthy end to end process across connected systems. You will report to the Manager of Solution Development, Delivery & Support. Some of your tasks are:
Service Desk: Manage and provide (2nd level) skilled support to functional owners and end users
Provide specialist level technical application support for ERP users by answering questions and resolving issues for internal customers – in person, or any other communication tool used with remote locations
Provide system agnostic troubleshooting assistance, finding the root cause for issues
Engaging external vendors or partners, overseeing issue through completion, testing, and communicating back to the user



System Administration: Maintain operational excellence of the systems
Monitor and maintain the end-to-end process across the used systems
Assess current system utilization and recommend operational best-practices to ensure standardization and efficiencies
Working closely together with the process/business owner and users
Perform internal system audits, monitor application usage



Project delivery: Implementation and updating of ERP software, localize global templates
Participate in projects to test, implement and update the system in our international locations
Review enhancement requests with functional owner. Analyze the request and properly document the technical requirements for the project or development process



Your profile
Bachelor’s degree in Computer Science or other relevant education
Skilled in financial processes and ERP system administration
Good command of the English language
Ability to manage multiple priorities and collaborate with stakeholders in a fast-paced environment
Problem solving and organized, analytical capabilities, business driven and good communication skills



The employment
Full time, permanent employment. Start immediately or according to agreement. Location Stockholm/Sweden. Some international travelling may be required.
Application
You apply via our website, please click on the link to proceed: https://ossur.wd3.myworkdayjobs.com/OssurCareersGlobal/job/Stockholm-Sweden/ERP-Specialist-and-teamleader----Microsoft-Business-Central_REQ-2554
If you already work for Össur, please apply internally via Workday career.
Last application date is 2023-10-31. Please submit your application as soon as possible, the selection is ongoing, and the position may be filled before the last application date.