Experienced IT Service Specialist

Do you see yourself as a person with broad IT competence and a passion to use that to improve business?
We are now looking for an Experienced IT Service Specialist for our Packaging Materials, IT Operations team. In this role you will have the exciting opportunity to join our Future Mill 2030 journey where we in IT have an important role!
Career for a better climate. Every day.
Part of the global bioeconomy, Stora Enso is a leading provider of renewable products in packaging, biomaterials, wooden construction, and paper, and one of the largest private forest owners in the world. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow. Sustainability and responsible business practices are deeply embedded in our strategy.
Packaging Materials division aims to lead the development of circular packaging, providing premium packaging materials based on virgin and recycled fiber. Addressing the needs of today's eco-conscious consumers, Stora Enso helps customers replace fossil-based materials with low-carbon, renewable and recyclable alternatives for their food and drink, pharmaceutical or transport packaging. A wide selection of barrier coatings enables design optimization for various demanding packaging end-uses.
About the position
As a Service Specialist at our Forshaga site you work close to the local business to make sure IT supports them in the best way. You will be involved both in IT development and operations. Part of the work is to do minor application development (C#) and create reports (Power BI). Our main production system (MES) is currently being replaced. This is a common project on-going with Skoghall Mill where we want you to be included from the very start. Go-live is planned for autumn 2023. We also see the role supporting our digitalization agenda with innovations and rollouts.
In addition to the development and digitalization work we run & operate our existing IT environment. Main focus will be the Forshaga Plant but you will be part of an amazing team of 20 IT colleagues that together run and develop the local IT environment at Skoghall Mill, Fors Mill, Forshaga Plant and Research Center Karlstad.
Additional work tasks will include:
Contact with external vendors
Co-ordinate MES changes (order, testing and go-live)
Co-operation with Automation department IT/OT
Co-operations with other units around the world and our central Group IT organization
Contribute to further automate and improve our IT processes and tools.
License handling
Support the local IT hardware installations



What we are looking for
To succeed in this role, you are eager to learn new things and how that can be used to improve business. You possess a wide IT competence from programming and SQL skills to handle basic infrastructure. You do not need to be the expert as you have full support from the team. Depending on your current skills and future directions, we can partly adjust the work within the team.
You also know Microsoft Office 365 application suite. Previous experience and knowledge about any of the following areas is considered as a benefit, but is not mandatory: Database, MS Azure, server/hosting, network, data communication, active directory, MS Intune, MS Autopilot, MS Power platform.
You will be the local point of contact for employees when it comes to IT relatable questions, therefor we put emphasis on your curiosity, social skills and ability to give great service.
Since you will work in a global environment, English proficiency both in written and verbal is a requirement and Swedish is seen as advantage.
What do we offer?
The position offers great possibilities to grow, get more responsibility and by that proceed in your career. We believe that our employees are key to our success. We offer a total rewards package to engage our employees, including elements such as compensation, employee benefits, professional development, growth opportunities, recognition, and wellbeing. Joining us, you will be a part of the journey Stora Enso is on – transforming from a traditional forest industry company, into a renewable materials growth company.
How can you apply for this role?
You can only submit your application to us by using our recruitment tool. As we are assessing our candidates on an ongoing basis, we hope to hear from you as soon as possible but latest by the 13th of November.
Depending on the role, we might invite you to a video interview and/or aptitude tests. Also, our recruitment process could include pre-employment actions such as background, reference and health checks as well as a drug test. If you would like to learn more about our recruitment process, please visit our career website.
Recruiting manager Ulrik Bertilsson, Manager IT Cluster Sweden, ulrik.bertilsson@storaenso.com is happy to answer your questions about the position. Other questions can be directed to Recruitment Specialist Christian Sperling christian.sperling@storaenso.com.
We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.
Welcome to work in the renewable materials company!