Factory Floor Support Specialist

Northvolt has an exciting job offer for a Factory Floor Support Technician to join our bold team in Skellefteå.
In joining us you will play a key part from the very start in building one of the first large scale European battery factories. Northvolt will play an important role in the transformation to a carbon free society.
The Factory Floor Support Technician will be responsible for handling and routing incidents for operations at Northvolt Ett.
You will be a part of building a new competent and dependable team from scratch, capable to scale Northvolt’s operations in Sweden and beyond.
As Factory Floor Support Technician you will be a part of the Ett Digitalization unit, working with the latest technology to enable the future of energy!
This role is focused on (but not limited to) helpdesk style operation that will directly impact production and the supporting functions.
It is a bonus, however not required to have knowledge of specific manufacturing and IT processes are desirable competences for this role. These include:
ERP systems
MES systems
Warehousing
General manufacturing experience

Key responsibilities include but are not limited to:
Pick up, document and route incident tickets
Handle bug reports
Take part in the on-call rota for out of hours support

The person we are looking for is strongly goal oriented, curious and eager to learn. You will get the chance to have a real impact on our success story in Sweden (to start with) and see the results of your work. Our organization requires and values great self-discipline and a natural talent to make things happen. The Factory Floor Support Technician is a vital member of the Digitalization team and key to Northvolt's mission to enable the future of energy.
Apply with CV and letter or your complete LinkedIn profile.
Full time employment, fixed salary.
Planned starting date is asap.
Skills & Requirements
Education/Experience
Experience in a help or service desk role
Experience in manufacturing and/or manufacturing IT organisation
Experience from participating in IT projects for manufacturing
Has worked in and have knowledge of systems like ERP, MES, PLM

Specific Skills/Abilities
Excellent English written and oral skills, Swedish is a plus
Preferred to have experience in MS Dynamics
Has the ability to take decisions even in the face of uncertainty
Is visionary and contributes to push beyond conventional wisdom
Challenges solutions and ideas
Very good team player, contributes with authentic passion and energy
High level of grit, morale
Deliver on expectations and promises