Fault Tracing and Diagnostic Engineer within Service Operations

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Fault Tracing and Development team - let’s introduce ourselves
As a member of the Fault Tracing and Development team you are responsible for designing product architecture and setting the requirements needed to secure an effective and efficient end-to-end fault tracing workflow for Service Providers. As part of the team, you will be working cross-functionally across the Volvo Cars organization from the concept stage to the after-market.  By understanding the end-user product performance with Fault Tracing methods and tools you will be leveraging your knowledge and experience in driving or assisting in architecture, system, and product design. You have the ability to adapt solutions to the latest and future developments such as connectivity, electrification, mobility, and autonomous drive solutions. 
As part of Volvo Cars Service Business, your focus is the Service Provider and the customer service experience. You bring value by an understanding of the Service Provider's needs from a business and end-user perspective and effectively communicating these needs and driving architectural, system and product changes needed. You balance current and future needs to ensure that the solutions Volvo Cars deliver are sustainable and scalable and in line with Volvo Cars Service Business strategy. You are an expert who knows how Volvo Cars can best help its Service Providers solve problems for customers and translate needs from multiple stakeholders into technical solutions in a coherent architecture.

Fault Tracing and Diagnostic Engineer – this is what you’ll do
- Understand the workshop need for fault tracing, its motives and incentives 
- Design the end-to-end workflow in terms of products and capabilities
- Define and maintain requirements for relevant functions, systems, and components required to support the needed products and capabilities
- Create and maintain function development roadmap needed to meet future technology and needs
- Monitor the performance and end-user experience of Volvo Cars fault tracing products
- Support product teams in design and implementation as needed to align products to the intended end-to-end workflow
- Coordinate architecture and system design with Solution and System architects
- Assist in the design of on-board and off-board diagnostic capabilities for specific functions or systems

We’re looking for you! 
- Communicative and interested in technology, electronics
- Analytic, structural, and target oriented
- Team player
Most of all, you share our values and our ambition. Your warm personality and eagerness to collaborate will be welcomed by all of us!

Qualifications:
- Senior experience in automotive diagnostics technology and methodology
- Experience in systems design and/or architecture design
- Experience in use case design and requirements engineering
- Experience and expertise in electronics
- Field experience in performing diagnostics/fault tracing
- Experience or expertise in business development
- Experience or expertise in data science and/or machine learning is meritorious
- Experience or expertise within automotive aftermarket operations is meritorious

Let’s get to know each other
Welcome to apply by the latest on 22 September 2022. We will do our best to keep you updated throughout the process. 
If you have any questions about the role, please contact Hiring Manager Anders Brenke at  anders.brenke@volvocars.com.
If you have any questions about the recruitment process, please contact Senior Recruiter Happy Andira at happy.andira@volvocars.com.
Please submit your application in English and note that applications via email will not be considered due to GDPR.

Welcome with your application!