Field Application Engineer

Are you the chosen one? We believe that you have a growth mindset and are not afraid of signing up for results. You are strongly technical oriented and strive to understand how electronics and embedded programming work and enjoy debugging, coding, and solving technical problems.

You enjoy communicating both externally and internally with good presentation skills and can adapt technical presentations with the right number of details pending on target audience.

It is essential that you can quickly understand technical product specifications and be able to point out the specific technical merits and alternative solutions and do so convincingly.

You will work closely with customer both remotely and at the customer’s site. Therefore, it is instrumental that you are establishing and maintaining customer relations, thus good customer-relation skills are very important.

You have experience from working in cross-functional teams and you are a team player who understands that customer satisfaction is the result of team members contributing with their passion and ideas.

ABOUT THE ROLE

As Field Application Engineer at our business unit Anybus, you will be the key interface for all technical related customer interactions. With your broad technical expertise and understanding of customers’ needs and problems you will guide the customers to ensure that their experience of our products is world class.

You will provide customers with technical recommendation, debug their applications and feedback their needs and input to product management. You aim for best-in-class customer satisfaction being recognized as the leader in technical expertise for the desired products.

With capability to make technical details easy to understand you contribute by training customers and our sales units about relevant applications and product functionality from office, thru seminars or by visiting the customer.

You collaborate closely with both Development and Product Marketing to make sure problems are solved and customers’ needs, and demands are addressed.

ABOUT US

At HMS, we believe that connecting matters in everything from making machines talk to engaging with our customers. Our state-of-the-art technology provides a fast and easy way to network millions of industrial devices all over the world. From factory automation to connected buildings, remote solutions, and future technologies, we provide innovative solutions that save you time and money creating a more productive and sustainable world. HMS stands for Hardware Meets Software ™.

HMS is a truly international company, and we like to think that we share a common culture. Heart, Mind and Soul is a summary of how we do things (makes for a pretty good abbreviation too).

Welcome to HMS, this is HMS!

ABOUT THE EMPLOYMENT AND THE APPLICATION

Can you see yourself in this role, but do you have some questions? Please contact recruiting manager Samuel Alexandersson, saal@hms.se. If you want to know more about the recruitment process, please contact HR Business Partner Fanny Karlsson, faka@hms.se

We will consider applications on an ongoing basis and invite for interviews after summer vacation in the beginning of September.