Field Service Engineer

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
Job Summary
The Technical Support Excellence team is part of the Tetra Pak Service organisation. We are ambassadors of Tetra Pak to help maintain the company’s reputation and commitment for services and quality worldwide.
In this role you will be responsible to execute troubleshooting, perform maintenance, and improve machine performance on Tetra Pak equipment. You will also be supporting installation, commissioning, and performance validation of new equipment.
This is a permanent position based in Lund, Sweden. but our customers are located all over the world and as such the position requires high frequent travelling worldwide.
The Position is adverted as Field Service Engineer but internally in Tetra Pak is called Global System Support Associate.
What you will do
You will work in the operations of Technical Support Excellence as part of the Tetra Pak Service organization. Majority of your job activity will be at our customers’ plants, following Tetra Pak processes and procedures, this also give you the responsibility to be an ambassador for Tetra Pak.
Main responsibilities:
Execute analysis and troubleshoot to resolve mechanical, electrical and automation issues. Conduct systematic root cause analysis of problems to enable permanent solutions.
Perform maintenance activities on our equipment in line with global Tetra Pak standard procedures to restore basic conditions and restore equipment into production.
Take an active role in developing and implementing improvement solutions for machine equipment, analyse machine performance and drive performance improvement.
Perform installation of rebuilding kits/upgrades, ensuring agreed performance of Tetra Pak lines.
Participate in building good relationships with customer staff and colleagues in our Market Companies.
Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements and promote a safe working culture in the team.

We believe you have
At least a secondary school education with technical orientation and understanding of mechatronics, that includes electrical, mechanical and automation interaction within the equipment.
A high command of both written and verbal English is necessary, knowledge of other languages is a plus.
Driving license.

To be successful in this position we believe you are a curious, self-motivated person with a high degree of initiative. You will work autonomously in complex situations, having the ability to make your own fast decisions and to solve problems under time and customer pressure.
Furthermore, you are structured and likes to coach others and solve problems with the best solution for all parts in mind, both in a collaborative way but also on your own. You have s strong interest in technology and are happy to take on operational roles and technical hands-on activities.
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements

Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
To find out more about how it is to work at Tetra Pak in Lund, take a look at following website
https://publications.inpublix.com/we-are-tetra-pak/
This job posting expires on 2023-10-25
To know more about the position contact Niklas Nygren at +46 46 36 4374
Questions about your application contact Martin Fosser at +46 46 36 4674
For trade union information contact Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533 and Unionen Lisbeth Larsson at +46 46 36 2320.