Financial Lines Claims Handler to Zurich Nordic

If you are interested to work in an international environment with global reach, we have an opportunity just for you. If you are a customer centric, agile and engaging person that would like to join an innovative Claims team, then we are happy to receive your application!

Financial Lines Claims Handler, Sweden
Zurich is one of the most specialized insurance companies within non-life insurance for local and international business in the Nordic market. Our Nordic Claims department works with a wide range of claims within different Lines of Business for Customers in Nordic as well as in the rest of the world. We are now looking for an outgoing and positive person to join our Claims team as a Financial Lines Claims Handler located in Stockholm.

In your role as Claims Handler you will independently handle medium to large and complex claims in the most effective, proactive and efficient way whilst delivering excellent claims service supporting both the customer and Zurich.

Job tasks:
· Handle Financial Lines claims including primarily Professional indemnity, Directors & Officers Liability and Crime
· Investigate and evaluate policy coverage, liability, represent the insured and negotiate with the claimant
· Communicate with all stakeholders, such as customers, brokers, claimants, experts, underwriters and claim colleagues. The job includes regular contact with regional and global referral points

Qualification & competencies:
· An academic degree in Law
· Experience within the insurance market, preferably within claims
· Ability to deliver excellent customer service
· Proactive and innovative approach to claim solutions
· Problem solving, decision making and judgment skills
· Strong verbal and written communication skills in English and Swedish are required
As a person, you recognize the benefit of providing excellent customer service. You are professional, analytical and high quality driven. You are a team player, fast moving and solution oriented. You like working independently but with good abilities to co-operate with both customers and colleagues.

Please refer your questions to Chief Claims Officer, Gareth Ellis, Gareth.ellis@uk.zurich.com or Anna Green, Branch Manager Sweden, anna.green@zurich.com.

You are welcome to submit your application online on August 14, 2022, at latest. Please include both CV and cover letter. The selection process will run continuously. We encourage you to submit your application as soon as possible.


Who we are
Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 215 countries, we aspire to become the best global insurer as measured by our shareholders, customers, and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.