Finnish Customer Service Representive

Is helping others in your nature? We are looking for a Finnish-speaking colleague with a problem-solving mindset to join a community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Would you like to be one of us? Apply now and start something brilliant with Transcom!

What's in it for YOU!
International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
Work-life balance-based culture;
Continuous development through our internal learning platforms and internal/external training;
Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;
Permanent full-time contract & salary
Annual leave, bank holidays, etc.
Career progression
Work from home possibilities
Additional employee benefits e.g. free Spanish lessons, free unlimited coffee (in office) and more
Corporate benefits - discounts for for the car, travel, fashion, leisure, sports, events, home decor, electronics, and food industry products and services

Join us as a Finnish Customer Service Representative!
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
Work for one of the fastest-growing mobility and food-delivery industry start-ups in Europe;
Respond to customer queries in a timely and accurate way, via live chat, email and phone;
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.
Requisitos del trabajo
What are we looking for:
Advanced Finnish language user
Intermediate English language user
Good computer skills
Positive mindset
Multitasker
Someone who is eager to learn new things and can quickly adapt to change
Someone who prioritizes customers and is always willing to help others
Someone who is ready to start on the 24th of July 2023!

The recruitment process
Step 1: You complete the website application
Step 2: You will attend a video interview with the Talent Acquisition specialist
Step 3: Final video interview with the Team Leader


Required language: Finnish