Finnish Speaking Customer Care Specialist to Henkel!

MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

Are you service-minded and fluent in Finnish? Do you have an interestest for Beauty Care? Then this job might be for you! We are currently looking for a Finnish speaking Customer Service Agent to our customer Henkel Norden AB in Alvik. This is a consultancy opportunity starting ASAP with a huge possibility to later become a recruitment! 

The Company: Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its three business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Henkel Adhesive Technologies is the global leader in the adhesives market – across all industry segments worldwide. In its Laundry & Home Care and Beauty Care businesses, Henkel holds leading positions in many markets and categories around the world. Henkel employs more than 52,000 people globally – a passionate and highly diverse team, united by a strong company culture, a common purpose to create sustainable value, and shared values. 


Job Description:  As a Customer Care Specialist, you will have a key role in the daily contact with customers and give support to them regarding order- and distributional questions, mainly via e- mail and telephone.

Your main tasks will be:

To make sure that the order processes are moving forward
Update your clients master data
Supervise that the prices and discounts are correct 
Support the sales team with the product availability
Participate in process improvements withing order process and customer cooperation areas


Required Experience & Skills: To excel in this role we see that you are/have: 

Graduated High School and have work experience within relevant area - Customer Service and Logistics/Administration
Good understanding of the MS Office, Excel in particular 
Fluent in Finnish and English , Swedish is a big plus 
Knowledge in SAP is a merit  
Personal Characteristics: To fit in this role we see that you have the following characteristics: 

Service-minded 
Reliable 
Focused on results 
Team player 
Interested? If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

We offer MultiMind employees: Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave and overtime compensation. 


A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.


Participate in fun activities and events.


Generous preventive health care through beneficial discount on gym membership