Finnish speaking Customer Service Agent

UPS (NYSE:UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the Web at www.UPS.com and its corporate blog can be found at blog.ups.com. To get UPS news direct, visit www.pressroom.ups.com

We are now looking for a Finnish speaking Customer Service Agent for our Preffered Customer Service Associate team.

As a PCA-agent you will answer incoming calls and e-mails regarding issues and questions from UPS Preferred customers. These customers expect an extraordinary service and it will be your task to cater to their needs, demands and expectations. You will also work with statistics, package tracking, credits and refunds for our preferred customers.

Required qualifications:

• 1 year experience from working as Customer Service Agent other similar working experience.
• Willingness and capability to provide excellent service
• Structured and flexible
• Positive approach to your work
• ERP experience
• Fluent in Finnish and English, spoken and written. It's meritorious if you also speak Swedish.


The workplace is at the UPS office in Järfälla with full-time working hours. Last day to apply is the 17th of august, we recommend that you apply as soon as possible since we will continuously screen resumes.